Salesforce Technical Architect, Consumer goods (REX or TPM or CG Cloud exp mandatory)

SalesForce-ad; Bengaluru; On-site; INR 3,500,000 - 7,000,000; Full time

Job summary

SalesForce-ad in Bengaluru seeks a Technical Architect to lead end-to-end Salesforce solutions for Retail & Consumer Goods, guiding scoping through deployment. You will become a product expert in Retail Execution or Trade Promotion Management, working with sales and delivery teams to ensure customer success.

You will drive AI-enabled architecture across projects, collaborating with enterprise teams and leveraging Salesforce Industries to deliver scalable, enterprise-grade solutions.

Qualifications

• 10+ years of experience in developing technology solutions.
• 3+ years of experience in handling client-facing projects in systems development and related business consulting.
• Expertise in Salesforce Retail and Consumer Goods Cloud, Sales/Service/Experience Cloud, and Vlocity Omnistudio.
• Expertise in Trade Promotion Management & Optimisation, Account Planning, Retail Execution, Visit Planning/Execution, Salesforce maps, Sales Agreement.
• Integration Architecture – end-to-end projects & authentication mechanisms.
• REST & SOAP APIs; governor limits in integration.
• CI/CD and repositories (e.g. Git).
• Designing and architecting large-scale applications; solution architecture & estimation.
• Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC; HTML/CSS/JS.
• Salesforce Certification preferred (Admin, Developer, Sales, and Service Clouds, Application Architect).
• OmniStudio Developer/Consultant.

Responsibilities

• Lead functional and technical workshops; demonstrate leadership in design, delivery, testing and deployment.
• Drive Enterprise AI Architecture by designing and integrating scalable predictive and generative AI solutions within Salesforce environments.
• Lead technical design sessions; architect and document solutions aligned with client objectives; identify gaps between current and desired end states using advanced LLMs.
• Champion an AI-first delivery methodology with AI tools and evaluation frameworks to accelerate implementation.
• Expertise in User Journeys, User Stories, Data Modeling, Apex Design Patterns, LWC, and modern UI techniques.
• Serve as a trusted advisor to the client and shape architectural roadmaps with Enterprise Architects and business partners.
• Lead customer negotiations and align solutions with customer and third-party partners.
• Guide customers on digital transformation with Salesforce Industries.
• Establish trust with leadership and promote standard processes with SFI and Salesforce.
• Build out sophisticated business processes using native Salesforce Industries tech and Force.com toolkit.
• Research, recommend and implement AppExchange apps and Salesforce upgrades.
• Create custom enterprise applications using Salesforce.com and integrate with other systems.
• Collaborate with Delivery Managers and Solution Architects to meet client needs.

Skills

Enterprise architecture

Leadership

Client-facing

AI architecture awareness

Business process design

Tools

Salesforce (Apex, LWC)

REST APIs

SOAP APIs

OmniStudio

Git / CI-CD

Job description

Description

The Technical Architect will support the full implementation lifecycle, from scoping to deployment in an evolving ecosystem consisting of clients and partners. The Technical Architect will be responsible for optimally solutioning the enterprise application E2E, designing and building the Salesforce Industry-specific Retail & Consumer Goods industry solutions.

As a Technical Architect, you will become a deep product expert with Retail Execution or Trade promotion management applications, and work closely with our sales and delivery teams to ensure customer success.

Responsibilities

• Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying.
• Drive Enterprise AI Architecture by designing and integrating scalable predictive and generative AI solutions within custom Salesforce environments, optimizing performance, resource consumption, and platform governor limits
• Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states, using advanced LLMs like Claude to review architectural assumptions and simulate system edge cases
• Champion an AI-first delivery methodology, utilizing advanced AI tools, developer assistants (e.g., Cursor, Claude), and agentic evaluation frameworks to accelerate implementation across projects
• Expertise in User Journey preparations, User Story reviews, Data Modeling, Apex Design Patterns, LWC, and other modern UI techniques.
• Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business partners that shape the architectural vision, and establish a program architectural roadmap.
• Lead customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners.
• Guide our customers, partners, and implementation teams on how best to implement digital transformation with the Salesforce platform using Salesforce Industries.
• Establish trust with the customer’s leadership, promoting and/or implementing standard processes with SFI and Salesforce.
• Build out sophisticated business processes using native Salesforce Industries technology and the toolkit of the Force.com platform and integration tools.
• Research, recommend and implement AppExchange applications and Salesforce upgrades to help meet business needs.
• Successfully create custom enterprise applications using Salesforce.com and integrate Salesforce.com with other enterprise systems.
• Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs.
• Highlight and lead risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion.Requirement

Requirements

• 10+ years of experience in developing technology solutions.
• 3+ years of experience in handling client-facing projects in positions of increasing responsibility in the context of systems development and related business consulting.
• Expertise in one or multiples of → Salesforce Retail and Consumer goods Cloud, Sales/Service/Experience Cloud, and Vlocity Omnistudio.
• Expertise in one or multiple domains of → Trade Promotion Management & Optimisation, Account Planning , important metric Management, Retail Execution, Visit Planning/Execution , Salesforce maps, Sales Agreement.
• Integration Architecture (Must have) - Conceptualize end-to-end integration projects & knowledge of authentication mechanism.
• Experience in REST & SOAP APIs, knowledge of Governor limits involved during Integration.
• Working knowledge on continuous integration, working with repositories (e.g. Git).
• Strong experience in designing and architecting large-scale applications.
• Detailed understanding of Solution architecting & Estimation process.
• Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others).
• Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect).
• OmniStudio Developer/Consultant.