Salesforce Technical Architect, Consumer goods (REX or TPM or CG Cloud exp mandatory)

RTL2 Fernsehen GmbH & Co. KG; Bengaluru; On-site; INR 400,000 - 600,000; Full time

Job summary

RTL2 Fernsehen GmbH & Co. KG is seeking a seasoned Technical Architect to lead end-to-end Salesforce-based implementations for Retail & Consumer Goods industries.

You will sculpt enterprise solutions, guide delivery teams, and partner with clients to drive digital transformation on the Salesforce platform with emphasis on Retail Execution and related clouds. The role requires strong hands-on expertise in Apex, LWC, OmniStudio, and integration patterns, along with excellent stakeholder management

Qualifications

• 10+ years of experience in developing technology solutions.
• 3+ years of experience in client-facing projects with increasing responsibility.
• Expertise in Salesforce Retail/Consumer Goods Cloud, Sales/Service Experience Cloud, and OmniStudio.
• Expertise in Trade Promotion Management, Optimisation, Account Planning, and Retail Execution.
• Integration Architecture—end-to-end integration projects & authentication knowledge.
• Experience with REST & SOAP APIs and governor limits during integration.
• CI/CD and repositories (e.g., Git).
• Strong experience in designing and architecting large-scale applications.
• Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC; modern web technologies (HTML, CSS, JS).
• OmniStudio Developer/Consultant.

Responsibilities

• Lead functional and technical workshops from design to deployment.
• Design data models, Apex patterns, LWC, and modern UI techniques.
• Advise clients and partners to shape architectural visions and roadmaps.
• Negotiate solutions with customers and third-party partners.
• Guide customers and teams on Salesforce Industries digital transformations.
• Establish trust with customer leadership and promote standard processes with SFI and Salesforce.
• Build enterprise apps using Salesforce native tech and integration tools.
• Research and implement AppExchange apps and Salesforce upgrades.
• Create custom enterprise apps and integrate Salesforce with other systems.
• Collaborate with Delivery Managers, Solution Architects, and clients to meet needs.
• Identify and mitigate risks proactively.

Skills

Salesforce Development

Salesforce Cloud

OmniStudio

Data Modeling

Integration Architecture

REST APIs

SOAP APIs

Frontend UI

Solution Architecture

Workshops Leadership

Tools

Git

Job description

Job Category: Customer Success

Job Description

The Technical Architect will support the full implementation lifecycle, from scoping to deployment in an evolving ecosystem consisting of clients and partners. The Technical Architect will be responsible for optimally solutioning the enterprise application end-to-end, designing and building the Salesforce Industry-specific Retail & Consumer Goods industry solutions.

As a Technical Architect, you will become a deep product expert with Retail Execution or Trade promotion management applications, and work closely with our sales and delivery teams to ensure customer success.

Responsibilities

• Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying.

• Expertise in User Journey preparations, User Story reviews, Data Modeling, Apex Design Patterns, LWC, and other modern UI techniques.

• Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business partners that shape the architectural vision, and establish a program architectural roadmap.

• Lead customer expectations; negotiate solutions to sophisticated problems with both the customer and third‑party partners.

• Guide our customers, partners, and implementation teams on how best to implement digital transformation with the Salesforce platform using Salesforce Industries.

• Establish trust with the customer’s leadership, promoting and/or implementing standard processes with SFI and Salesforce.

• Build out sophisticated business processes using native Salesforce Industries technology and the toolkit of the Force.com platform and integration tools.

• Research, recommend and implement AppExchange applications and Salesforce upgrades to help meet business needs.

• Successfully create custom enterprise applications using Salesforce.com and integrate Salesforce.com with other enterprise systems.

• Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs.

• Highlight and lead risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion.

Requirements

• 10+ years of experience in developing technology solutions.

• 3+ years of experience in handling client‑facing projects in positions of increasing responsibility in the context of systems development and related business consulting.

• Expertise in one or multiple of Salesforce Retail and Consumer Goods Cloud, Sales/Service Experience Cloud, and Vlocity Omnistudio.

• Expertise in one or multiple domains of Trade Promotion Management, Optimisation, Account Planning, important metric Management, Retail Execution, Visit Planning/Execution, Salesforce maps, Sales Agreement.

• Integration Architecture (Must have) — Conceptualize end‑to‑end integration projects & knowledge of authentication mechanism.

• Experience in REST & SOAP APIs, knowledge of Governor limits involved during Integration.

• Working knowledge on continuous integration, working with repositories (e.g. Git).

• Strong experience in designing and architecting large‑scale applications.

• Detailed understanding of Solution architecting & Estimation process.

• Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others).

• Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect).

• OmniStudio Developer/Consultant.

Accommodations

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