Technical Architect

HCLTech; India; Presencial; INR 2 500 000 - 4 500 000; Tempo integral

Resumo da oferta

HCL Technologies Limited in India seeks a Technical Architect to provide end‑to‑end design, development, and technical leadership for Salesforce Sales Cloud and Service Cloud projects. You will drive scalable solution design, lead development teams, and ensure adherence to best practices across CRM deployments.

The role requires deep knowledge of integration patterns, security and governance, and the ability to translate business needs into architecture.

Qualificações

• Hands-on experience with Apex, LWC, Aura, Flows, and Integration Procedures.
• Designing and customizing Sales Cloud and Service Cloud.
• Experience with API-led integration patterns and microservices.
• Knowledge of SOQL performance tuning and governor limits.
• Ability to translate business requirements into technical designs and architecture.

Responsabilidades

• Lead design discussions for Sales Cloud and Service Cloud, ensuring solutions align with Salesforce platform best practices.
• Translate business requirements into detailed technical specifications, user stories, and architecture designs.
• Define scalable data models, security models, sharing rules, and governor limit–safe designs.
• Drive integrations using REST, SOAP, JWT, and API-led patterns.
• Lead the development of Apex classes, triggers, batch jobs, future methods, LWC, Aura components, and Flows.
• Guide junior and mid-level developers, conduct code reviews, enforce quality, and mentor team members.
• Build & optimize Service Cloud Console, Omni‑Channel routing, case management workflows, and automation.
• Apex, Visualforce, lightning aura, API integration (REST, GraphQL), triggers- Mandatory. Flows - Good to have
• Typical SF cloud architecture, prior working exp is mandatory

Conhecimentos

Apex & LWC

Sales Cloud

Service Cloud

API integration

SOQL tuning

Governance & security

Ferramentas

Copado

Jenkins

Bitbucket

Git

Descrição da oferta de emprego

Career Opportunities: Technical Architect (173924)

Requisition ID173924-Posted09/29/2026

The Lead Developer is responsible for end‑to‑end design, development, and technical leadership across Salesforce Sales Cloud and Service Cloud implementations. This role drives scalable solution design, leads development teams, ensures adherence to best practices, and collaborates with cross‑functional stakeholders to deliver high‑quality CRM capabilities.

Key Responsibilities

Key Responsibilities

• Lead design discussions for Sales Cloud and Service Cloud, ensuring solutions align with Salesforce platform best practices.
• Translate business requirements into detailed technical specifications, user stories, and architecture designs.
• Define scalable data models, security models, sharing rules, and governor limit–safe designs.
• Drive integrations using REST, SOAP, JWT, and API-led patterns.
• Lead the development of Apex classes, triggers, batch jobs, future methods, LWC, Aura components, and Flows.
• Guide junior and mid-level developers, conduct code reviews, enforce quality, and mentor team members.
• Build & optimize Service Cloud Console, Omni‑Channel routing, case management workflows, and automation.
• Apex, Visualforce, lightning aura, API integration (REST, GraphQL), triggers- Mandatory
  . Flows - Good to have
• Typical SF cloud architecture, prior working exp is mandatory

3. Sales Cloud & Service Cloud Functional Expertise

• Configure Sales Cloud features — leads, opportunities, forecasting, quoting, products, price books, role hierarchy, CPQ interactions.
• Configure Service Cloud features — cases, entitlements, SLAs, knowledge base, service console customization.
• Design customer support flows (Omni‑Channel, escalation rules, queue-based assignment).

4. Testing, Deployment & Governance

• Own technical deliverables for releases—unit tests, UAT support, defect triage, deployment readiness.
• Work with DevOps tools such as Copado, Jenkins, Bitbucket, Git for CI/CD pipelines.
• Ensure adherence to org-wide standards in security, data quality, and compliance.

Skill Requirements

Technical Skills

• Strong hands‑on experience in Apex, LWC, Aura, Flows, Integration Procedures.
• Proven experience in designing and customizing Sales Cloud & Service Cloud.
• Experience with integration patterns — API-led, Kafka, ESB, microservices.
• Understanding of SOQL performance tuning (SOQL 101 issues) and Apex governor limits.

Functional Skills

• Strong understanding of CRM processes: lead‑to‑order, case lifecycle, service operations.
• Ability to map business processes to Salesforce capabilities.
  

Certifications (typically expected)

• Salesforce Platform Developer I ()
• Additional certifications like OmniStudio, LWC Specialist, DevOps (Copado) are a plus.