Salesforce Solution Architect

Merkle Italia; Pune District; On-site; INR 6,000,000 - 9,000,000; Full time

Job summary

Merkle India is seeking an experienced Salesforce Architect to lead the design and delivery of enterprise-scale Salesforce solutions. You will collaborate with business and technology stakeholders to define scalable, secure, and high-performing architectures focused on FSC, Data Cloud, and Agentforce.

This role requires 8–10 years in Salesforce, with 4–5 years as Solution Architect, hands-on expertise in Apex, Visualforce, LWC, and strong pre-sales capabilities.

Qualifications

• 8–10 years of Salesforce implementation experience, with 4–5 years in a Solution Architect role.
• Strong expertise in Salesforce Core technologies including Sales Cloud, Service Cloud, Apex, Visualforce, LWC.
• Mandatory FSC experience and understanding of FSC data models, processes, and best practices.
• Mandatory certifications: Salesforce Agentforce Certification and Salesforce Data Cloud Certification.
• Hands-on experience with Salesforce data strategy and AI-powered customer engagement strategies.

Responsibilities

• Define and own Salesforce solution architecture across business and technology streams.
• Lead FSC, Data Cloud, and Agentforce solution implementations.
• Conduct architecture workshops, discovery sessions, and technical assessments.
• Drive scalable, secure, and governance-aligned designs for Salesforce projects.
• Partner with stakeholders to translate requirements into technical solutions.
• Provide architecture guidance during implementation and deployment phases.
• Support pre-sales activities including estimations, architecture proposals, and client discussions.
• Mentor developers, technical leads, and junior architects.

Skills

Salesforce Architecture

FSC

Data Cloud

Agentforce

Solution Design

Pre-sales

Apex, LWC, Visualforce

REST/SOAP APIs

Education

Bachelor's degree in Computer Science/IT/Engineering

Tools

Salesforce Core

Apex

Visualforce

LWC

Data Cloud

Agentforce

REST/SOAP APIs

Job description

Job Description: Salesforce Architect - Job Description Role Overview

We are seeking an experienced and highly skilled Salesforce Architect to lead the design and delivery of enterprise-scale Salesforce solutions. The ideal candidate will possess deep expertise in Salesforce Core technologies, Financial Services Cloud (FSC), Data Cloud, Agentforce, solution architecture, and pre-sales engagements. This role requires a strong technical leader who can collaborate with business and technology stakeholders to define scalable, secure, and high-performing Salesforce solutions aligned with business objectives.

Must Have Over 8-10 years of experience in Salesforce implementation, with at least 4-5 years in a Solution Architect role.

Strong expertise in Salesforce Core technologies including:

• Sales Cloud
• Service Cloud
• Apex
• Visualforce
• Lightning Components / LWC

Proven experience designing and delivering enterprise-scale Salesforce solutions. Hands-on experience defining end-to-end solution architecture for complex Salesforce implementations. Mandatory experience implementing Salesforce Financial Services Cloud (FSC) solutions. Strong understanding of Salesforce FSC data models, business processes, and industry best practices.

Mandatory certifications:

• Salesforce Agentforce Certification
• Salesforce Data Cloud Certification

Hands-on experience with Salesforce Data Cloud implementation and customer data strategy. Experience leveraging Agentforce capabilities to build AI-powered customer engagement and service experiences. Strong experience in custom Salesforce development using Apex, Visualforce, Lightning Web Components (LWC), and integrations. Ability to define and manage scalable, secure, and maintainable solution architecture across the Salesforce ecosystem. Expertise in Salesforce integration patterns, REST/SOAP APIs, middleware, and third-party system connectivity. Proven ability to lead cross-functional technical teams and guide implementation delivery. Experience collaborating with business stakeholders, functional consultants, and technical teams to define optimal Salesforce solutions.

Strong hands-on experience in:

• Solution definition
• Technical discovery workshops
• Architecture governance
• Estimation and proposal development
• Pre-sales and client solutioning

Ability to present technical solutions and architecture recommendations to business and executive stakeholders. Strong understanding of Salesforce security models, sharing architecture, governance, and platform best practices. Experience implementing complex business solutions using declarative and programmatic Salesforce capabilities. Hands-on experience integrating Salesforce with enterprise systems using APIs and integration frameworks. Strong mentoring and leadership skills with experience guiding developers, technical leads, and junior architects. Excellent communication, stakeholder management, and problem-solving skills.

Good to Have Salesforce Certified Application Architect certification - preferred. Salesforce Certified Solution Architect certification - preferred. Experience working in Agile delivery environments. Exposure to AI/GenAI capabilities within the Salesforce ecosystem. Experience supporting RFPs, solution estimations, and client presentations during pre-sales engagements. Knowledge of enterprise architecture frameworks and governance methodologies.

Key Responsibilities

• Define and own Salesforce solution architecture across business and technology streams.
• Lead FSC, Data Cloud, and Agentforce solution implementations.
• Conduct architecture workshops, discovery sessions, and technical assessments.
• Drive solution design aligned with scalability, security, governance, and performance best practices.
• Partner with business stakeholders and delivery teams to translate business requirements into technical solutions.
• Provide architecture guidance during implementation and deployment phases.
• Support pre-sales activities including solutioning, estimations, architecture proposals, and client discussions.
• Review technical designs, code quality, and integration strategies.
• Mentor and guide Salesforce developers, technical leads, and architects.
• Ensure alignment with enterprise architecture standards and Salesforce best practices.

Preferred Qualifications

Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.

Strong understanding of enterprise integration and CRM transformation programs.

Experience working with global delivery teams and enterprise clients.

Ability to manage multiple stakeholders and complex delivery programs effectively.

Location: DGS India - Pune - Kharadi EON Free Zone

Brand: Merkle

Time Type: Full time

Contract Type: Permanent

About dentsu

For over 120 years, innovation has been a core tenet of our offering - exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We're leading the way - helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way. Find out more about us

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