Associate Technical Architect (Salesforce Data Cloud)

Dentsu; Bengaluru; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

Dentsu in Bengaluru (Mercle) is seeking an Associate Technical Architect to lead design and development of customer data solutions using Salesforce Data Cloud. You will guide a team, translate business needs into scalable technical solutions, and align with enterprise architects and marketing stakeholders.

Requirements include hands-on Salesforce Data Cloud, Marketing Cloud MCP, data modeling, and API integrations. Strong SQL/Python/JS skills and software architecture experience are essential.

Qualifications

• We have hands-on experience with Salesforce Data Cloud data ingestion, unification and activation.
• Strong knowledge of Salesforce Marketing Cloud, MCP, Journey Builder, Interaction Studio.
• Experience designing and reviewing data models for customer data platforms.
• Experience with Einstein and with Sales/Service Cloud products.
• Ability to translate business requirements into technical designs and specifications.
• Proficient in API integrations (REST, SOAP) and data connectors.
• Strong SQL, Python or JavaScript skills for data manipulation and automation.
• Experience leading development teams and delivering quality solutions.
• Familiarity with identity resolution, consent management and data governance.

Responsibilities

• Design and lead Salesforce Data Cloud solutions aligned with business goals.
• Translate requirements into technical designs and development plans.
• Define and review data models, schemas and ingestion pipelines.
• Integrate Data Cloud with MCP and MarTech platforms for activation and personalization.
• Act as development lead, managing a team and ensuring timely delivery.
• Collaborate with enterprise architects on data strategy and governance.
• Ensure data quality, privacy compliance and performance optimization.
• Troubleshoot complex data/integration issues across platforms.
• Mentor developers and contribute to technical standards.
• Support audience creation, segmentation and journey orchestration workflows.
• Participate in roadmap planning and continuous improvement.

Skills

Salesforce Data Cloud

Salesforce Marketing Cloud

MCP (Marketing Cloud Personalization)

Salesforce Data Cloud ingestion

SQL

Python

JavaScript

API integrations (REST, SOAP)

Team leadership

Data governance

Education

Bachelors in Engineering (CS/IT/Data)

Tools

Salesforce Data Cloud

Salesforce Marketing Cloud

Job description

Job Title

Associate Technical Architect

Experience Required

8 to 12

Job Description

We are looking for an experienced and solution-oriented Associate Technical Architect to lead the design and development of customer data solutions using Salesforce Data Cloud. The ideal candidate will have a strong background in Salesforce Marketing Cloud, Marketing Cloud Personalization (MCP), or other Salesforce clouds, and will have transitioned into working hands-on with Salesforce Data Cloud. This role involves translating business requirements into scalable technical solutions, designing data models, and leading a team of developers to ensure successful delivery. The Associate Technical Architect will work closely with enterprise architects, product owners, and marketing stakeholders to align technical execution with strategic goals.

Must-Have Skills

• Hands-on experience with Salesforce Data Cloud, including data ingestion, unification, and activation


• Strong understanding of Salesforce Marketing Cloud, especially MCP, Journey Builder, and Interaction Studio


• Experience in designing and reviewing data models for customer data platforms


• Experience with Einstein


• Experience with Salesforce Sales Cloud or Service Cloud


• Ability to translate business requirements into technical specifications and solution designs


• Proficiency in API integrations (REST, SOAP) and data connectors


• Strong skills in SQL, Python, or JavaScript for data manipulation and automation


• Experience in leading development teams, managing tasks, and ensuring delivery quality


• Familiarity with identity resolution, consent management, and data governance

Good-to-Have Skills

• Exposure to Salesforce CRM, Service Cloud, or Commerce Cloud


• Knowledge of cloud platforms (AWS, GCP, Azure) and big data technologies


• Understanding of CI/CD pipelines, DevOps practices, and containerization


• Client-facing experience and ability to lead technical discussions with stakeholders


• Familiarity with audience segmentation, journey orchestration, and personalization strategies

Key Responsibilities

• Design and lead implementation of Salesforce Data Cloud solutions aligned with business goals


• Translate business requirements into technical designs and development plans


• Define and review data models, schemas, and ingestion pipelines


• Integrate Data Cloud with MCP and other MarTech platforms for activation and personalization


• Act as development lead, managing a team of developers and ensuring timely delivery


• Collaborate with enterprise architects to align with overall data strategy and governance


• Ensure data quality, privacy compliance, and performance optimization


• Troubleshoot complex data and integration issues across platforms


• Mentor developers and contribute to technical standards and reusable components


• Support audience creation, segmentation, and journey orchestration workflows


• Participate in roadmap planning and continuous improvement initiatives

Education Qualification

Bachelors in Engineering with a specialization in Computer Science, Data, IT. Graduates from other fields with good communication and analytical skills.

Certification (If Any)

• Salesforce Certified Data Cloud Consultant


• Salesforce Certified Marketing Cloud Consultant


• Marketing Cloud Personalization Accredited Professional


• Salesforce Marketing Cloud Developer


• Salesforce Certified Administrator


• Salesforce Certified Agent Force Specialist

Shift Timing

12 PM - 10 PM

Location

DGS India - Bengaluru - Manyata N1 Block

Brand

Merkle

Time Type

Full time

Contract Type

Permanent

About Dentsu

For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way. Find out more about us Who we are Our Social Impact Our work