Salesforce Service Cloud Developer

Luxoft; Pune District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Luxoft in Pune, India is seeking an experienced Salesforce developer to migrate service operations to Salesforce Service Cloud. You will work on customization across Cases, Flows, Omni-Channel, and Knowledge, and contribute to integration efforts.

The role requires hands-on Apex, LWC, SOQL, and API work; familiarity with CI/CD and security governor limits is expected. Join a team of architects, admins, and business stakeholders to deliver scalable Salesforce solutions.

Qualifications

• 5-8+ years of Salesforce development experience.
• Strong Salesforce Marketing Developer or Salesforce MuleSoft Developer knowledge.
• Strong hands‑on skills in Apex, LWC, SOQL, and Salesforce APIs.
• Experience with Service Cloud configuration and customization.
• Familiarity with CI/CD, deployments, and version control.
• Understanding of Salesforce security and governor limits.

Responsibilities

• Develop and customize Service Cloud features (Cases, Flows, Omni-Channel, Knowledge).
• Implement Apex classes, triggers, Lightning Web Components (LWC), and integrations.
• Configure automation using Flows, Process Builder, and Validation Rules.
• Build and maintain integrations with external systems via APIs.
• Support deployments, bug fixes, and production support activities.
• Collaborate with architects, admins, and business teams to deliver solutions.
• Ensure code quality, performance, and adherence to Salesforce best practices.

Skills

Salesforce

Apex

LWC

SOQL

APIs

Tools

CI/CD

Version control

Job description

Project description

Our client is migrating all service operations to the Juniper Salesforce Service Cloud instance from the HPE Salesforce Service Cloud instance

Responsibilities

• Develop and customize Service Cloud features (Cases, Flows, Omni-Channel, Knowledge).


• Implement Apex classes, triggers, Lightning Web Components (LWC), and integrations.


• Configure automation using Flows, Process Builder, and Validation Rules.


• Build and maintain integrations with external systems via APIs.


• Support deployments, bug fixes, and production support activities.


• Collaborate with architects, admins, and business teams to deliver solutions.


• Ensure code quality, performance, and adherence to Salesforce best practices.

SKILLS

Must have

• 5-8+ years of Salesforce development experience.


• Strong Salesforce Marketing Developer or Salesforce MuleSoft Developer knowledge


• Strong hands‑on skills in Apex, LWC, SOQL, and Salesforce APIs.


• Experience with Service Cloud configuration and customization.


• Familiarity with CI/CD, deployments, and version control.


• Understanding of Salesforce security and governor limits.

Nice to have

• Salesforce Developer / Service Cloud certifications preferred