Salesforce Developer (Service Cloud) 3–5 Years Experience

Target Everest; Hyderabad; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Opportunities for continuous learning and certifications

Job summary

Target Everest in Hyderabad is looking for an experienced Salesforce Developer with 3-5 years of hands-on experience in Service Cloud. You will design and implement Salesforce solutions, collaborating with teams to enhance customer support processes. Key responsibilities include developing Apex classes, customizing Service Cloud features, and automating processes. Strong problem-solving skills and effective communication are essential. You will enjoy competitive compensation, benefits, and opportunities for continuous learning.

Qualifications

• 3-5 years of Salesforce development experience.
• Strong understanding of Service Cloud features.
• Proficiency in Apex and Lightning Web Components.
• Experience with integrations and APIs.

Responsibilities

• Design, build, and customize features within Salesforce Service Cloud.
• Develop and maintain Apex classes and Lightning components.
• Understand requirements and translate them into technical specifications.
• Implement process automation using Flows and Process Builder.

Skills

Salesforce development experience

Apex

Lightning Web Components (LWC)

Service Cloud features

Integrations and APIs

Problem-solving

Communication skills

Education

Salesforce Platform Developer I certification

Service Cloud Consultant certification

Tools

Git

CI/CD

Job description

Salesforce Developer (Service Cloud) 3–5 Years Experience

About the Role

We are looking for an experienced Salesforce Developer with 3–5 years of hands‑on development experience and strong expertise in Service Cloud. The ideal candidate will be responsible for designing and implementing scalable Salesforce solutions that enhance customer support processes and improve overall service operations. You will collaborate with cross‑functional teams to deliver high‑quality technical solutions aligned with business needs.

Key Responsibilities

• Design, build, and customize features within Salesforce Service Cloud, including Case Management, Omnichannel, Knowledge, Service Console, Entitlements, and Milestones.
• Develop and maintain Apex classes, triggers, Lightning Web Components (LWC), and other Salesforce components.
• Work closely with business analysts and stakeholders to understand requirements and translate them into technical specifications.
• Implement process automation using Flows, Process Builder, and other declarative tools.
• Integrate Salesforce with external systems using REST/SOAP APIs and middleware tools.
• Perform unit testing, debugging, and ensure high standards of code quality.
• Support release management, sandbox refreshes, and environment maintenance activities.
• Provide technical guidance and help troubleshoot Service Cloud‑related issues.

Required Skills & Qualifications

• 3–5 years of Salesforce development experience.
• Strong understanding of Service Cloud features, including Case Management, Omnichannel Routing, Service Console, Email‑to‑Case, Knowledge Base, and Entitlements.
• Proficiency in Apex, Lightning Web Components (LWC), SOQL/SOSL, and Salesforce configuration.
• Knowledge of Salesforce security, sharing model, and data architecture.
• Experience with integrations, APIs, and web services.
• Familiarity with DevOps tools (Git, CI/CD) is a plus.
• Preferred certifications: Salesforce Platform Developer I, Service Cloud Consultant, or related credentials.
• Strong problem‑solving and analytical abilities.
• Effective communication and teamwork skills.

Why Join Us?

• Work on impactful Service Cloud implementations used by internal and external stakeholders.
• Competitive compensation and benefits package.
• Opportunities for continuous learning, certifications, and career growth.