Salesforce Sales & Service cloud + Integration & Customization

Tata Consultancy Services; Hyderabad; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Tata Consultancy Services in Hyderabad is seeking a skilled Salesforce Developer to design, develop, and maintain Salesforce Sales Cloud and Service Cloud solutions. You will implement requirements through both custom development and platform configuration.

You will build scalable integrations, develop Apex classes and LWC components, and ensure security, deployment, and release management. Collaboration with analysts and stakeholders, plus adherence to best practices, are essential to succeed.

Qualifications

• Hands-on experience with Salesforce Sales Cloud and Service Cloud.
• Expertise in Apex, Triggers, Lightning Web Components (LWC), Visualforce, SOQL, and SOSL.
• Experience in Salesforce customization and configuration, including Flows, Validation Rules, Profiles, Permission Sets, and Workflows.
• Hands-on experience with Salesforce integrations using REST APIs, SOAP APIs, Platform Events, and Middleware tools.
• Knowledge of Salesforce security architecture and sharing model.
• Experience in data migration, deployment, and release management.
• Understanding of Agile/Scrum methodologies.

Responsibilities

• Design, develop, and maintain Salesforce Sales Cloud and Service Cloud solutions.
• Implement business requirements through custom development and platform configuration.
• Build scalable integrations between Salesforce and external applications.
• Develop and maintain Apex classes, triggers, LWC components, and custom APIs.
• Configure case management, service processes, workflows, approvals, and automation.
• Collaborate with business analysts, architects, and stakeholders to translate requirements into technical solutions.
• Troubleshoot production issues and optimize application performance.
• Conduct code reviews and ensure adherence to Salesforce best practices.

Skills

Sales Cloud

Service Cloud

Agile/Scrum methodologies

Tools

Apex

Triggers

Lightning Web Components (LWC)

Visualforce

SOQL

SOSL

REST APIs

SOAP APIs

Platform Events

Job description

• Strong hands-on experience in Salesforce Sales Cloud and Service Cloud.
• Expertise in Apex, Triggers, Lightning Web Components (LWC), Visualforce, SOQL, and SOSL.
• Experience in Salesforce customization and configuration, including Flows, Validation Rules, Profiles, Permission Sets, and Workflows.
• Hands-on experience with Salesforce integrations using REST APIs, SOAP APIs, Platform Events, and Middleware tools.
• Knowledge of Salesforce security architecture and sharing model.
• Experience in data migration, deployment, and release management.
• Understanding of Agile/Scrum methodologies.

Roles & Responsibilities

• Design, develop, and maintain Salesforce Sales Cloud and Service Cloud solutions.
• Implement business requirements through custom development and platform configuration.
• Build scalable integrations between Salesforce and external applications.
• Develop and maintain Apex classes, triggers, LWC components, and custom APIs.
• Configure case management, service processes, workflows, approvals, and automation.
• Collaborate with business analysts, architects, and stakeholders to translate requirements into technical solutions.
• Troubleshoot production issues and optimize application performance.
• Conduct code reviews and ensure adherence to Salesforce best practices.