Salesforce Revenue Cloud- Sr. Associate

PwC; Bengaluru; Presencial; INR 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

PwC Acceleration Center India in Bengaluru seeks a Salesforce Revenue Cloud Senior Associate to support revenue operations, service technology, and client delivery within our Advisory practice. You will shape solution designs, configurations, testing, and issue resolution across service and sales processes while guiding junior team members.

You will analyze complex workstreams and translate business requirements into scalable CRM solutions, collaborating with client stakeholders and technical

Formación

• Bachelor's degree required.
• Minimum of 3 years of experience in related field.
• Proficiency in English (spoken and written).
• Experience with Salesforce Revenue Cloud is preferred.

Responsabilidades

• Manage Salesforce Revenue Cloud workstreams from discovery to deployment.
• Configure revenue lifecycle: quoting, pricing, billing, order management.
• Translate business requirements into Salesforce designs and specs.
• Identify process gaps and automation opportunities in revenue operations.
• Support testing, data migration, and release coordination.
• Maintain Salesforce objects, workflows, access, and settings.
• Collaborate with stakeholders to align decisions with business priorities.
• Prepare training materials and guide users on adoption.
• Review deliverables and provide feedback to juniors.
• Adapt plans based on feedback and changing requirements.

Conocimientos

English proficiency

CRM solution design

Mentoring teammates

Critical thinking

Educación

Bachelor's degree

Herramientas

Salesforce Revenue Cloud

Salesforce Service Cloud

Salesforce Administrator certification

Platform App Builder

Descripción del empleo

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands‑on learning, cutting‑edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Salesforce Revenue Cloud Sr. Associate you will support Salesforce implementation and optimization work focused on revenue operations, service technology, and client service delivery within our Advisory practice. As a Senior Associate you will analyze complex workstreams, build client relationships, guide junior team members, and use critical thinking to navigate ambiguity while developing your technical knowledge and professional brand. In this role at PwC, you will contribute to Salesforce Revenue Cloud efforts by helping shape solution design, configuration, testing, and issue resolution across service and sales processes, while working within our Salesforce practice and Commercial & Service Excellence network.

Responsibilities

• Managing Salesforce Revenue Cloud workstreams across client service engagements from discovery through deployment
• Configuring revenue lifecycle capabilities including quoting, pricing, billing, and order management processes
• Translating business requirements into Salesforce solution designs, process flows, and functional specifications
• Analyzing client revenue operations to identify process gaps, integration needs, and automation opportunities
• Supporting implementation activities such as testing, issue triage, data migration, and release coordination
• Applying Salesforce administration skills to maintain objects, workflows, user access, and system settings
• Collaborating with client stakeholders and technical teams to align solution decisions with business priorities
• Preparing training materials and guiding end users through system adoption and day to day usage
• Reviewing deliverables from junior team members and providing feedback to strengthen work product quality
• Interpreting feedback and changing requirements to adapt plans, manage ambiguity, and move work forward

What You Must Have

• At least a Bachelor's degree
• At least 3 years of experience
• Oral and written proficiency in English required

What Sets You Apart

• Preference for at least one of the following fields of study: Computer and Information Science, Management Information Systems
• At least one of the following: Salesforce Certified Administrator; additional Salesforce certifications such as Business Analyst, Advanced Administrator, Platform App Builder, or other role-relevant Salesforce Cloud certifications
• Demonstrating Salesforce Revenue Cloud configuration and support experience
• Applying Salesforce Service Cloud knowledge across service operations
• Translating business requirements into scalable CRM solutions
• Collaborating across client teams in complex implementation settings
• Mentoring junior team members while navigating ambiguity