Salesforce Quality Assurance Analyst

India Medtronic Pvt. Ltd; Hyderabad; Hybrid; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Medtronic Incentive Plan (MIP)

Flexible work model

Job summary

India Medtronic Pvt. Ltd is seeking a Salesforce QA Analyst in Hyderabad to ensure the quality of Salesforce solutions across the Americas.

You will design and execute comprehensive test plans, verify configurations, and collaborate with global teams in an Agile environment. The role requires 3+ years of software testing experience with Salesforce, Jira/Azure DevOps proficiency, and a focus on end-to-end testing, SIT/UAT support, and post-deployment validation.

Qualifications

• Bachelor's degree and 3+ years of software testing experience, including 2+ years testing Salesforce applications.
• Experience testing Salesforce Sales Cloud and/or Service Cloud environments.
• Experience with test planning, test cases, and requirements traceability in Agile/Scrum.
• Proficiency with Jira, Azure DevOps, or similar defect-management tools.

Responsibilities

• Review business requirements, user stories, acceptance criteria, and solution designs to define testing scope and approach.
• Develop and execute test plans, test scenarios, test cases, test scripts, and test data for Salesforce applications.
• Perform functional, system, integration, regression, smoke, and end-to-end testing across Salesforce solutions.
• Validate Salesforce configuration, security, automation, and custom functionality including Flows, Apex, Lightning Web Components, profiles, and permission models.
• Test integrations between Salesforce and external systems using APIs and batch-processing interfaces.
• Log, track, retest, and report defects using Agile delivery and defect-management tools.
• Support System Integration Testing (SIT), User Acceptance Testing (UAT), release validation, and post-deployment testing activities.
• Collaborate with business analysts, developers, architects, product owners, and business users to ensure quality throughout the delivery lifecycle.

Skills

Software testing

Salesforce testing

QA lifecycle

Education

Bachelor's degree

Tools

Jira

Azure DevOps

Selenium

Copado

Job description

IT Technologist Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

The Global Commercial Office (GCO) Sales Enablement organization delivers technology solutions that enable commercial teams to improve customer engagement, sales execution, and business performance. This team partners with Sales, Service, Enterprise Accounts, and Commercial Operations stakeholders to support CRM capabilities across the Americas region and advance execution excellence through scalable, reliable technology solutions. This position is based in Hyderabad, India and follows a Flex work model. The role collaborates with globally distributed business and technology teams to ensure the quality, stability, and reliability of Salesforce applications and related business processes. As a Salesforce QA Analyst, you will support the quality assurance lifecycle for Salesforce solutions that enable commercial business processes across the Americas.

Responsibilities

• Review business requirements, user stories, acceptance criteria, and solution designs to define testing scope and approach.
• Develop and execute test plans, test scenarios, test cases, test scripts, and test data for Salesforce applications.
• Perform functional, system, integration, regression, smoke, and end-to-end testing across Salesforce solutions.
• Validate Salesforce configuration, security, automation, and custom functionality including Flows, Apex, Lightning Web Components, profiles, and permission models.
• Test integrations between Salesforce and external systems using APIs and batch-processing interfaces.
• Log, track, retest, and report defects using Agile delivery and defect-management tools.
• Support System Integration Testing (SIT), User Acceptance Testing (UAT), release validation, and post-deployment testing activities.
• Collaborate with business analysts, developers, architects, product owners, and business users to ensure quality throughout the delivery lifecycle.

Required Knowledge and Experience

• Bachelor's degree and 3+ years of software testing experience, including 2+ years testing Salesforce applications.
• Experience testing Salesforce Sales Cloud and/or Service Cloud environments.
• Experience creating test plans, test cases, test scripts, test data, and requirements traceability documentation.
• Experience with functional, integration, regression, and end-to-end testing methodologies.
• Experience using Jira, Azure DevOps, or similar defect-management tools in Agile/Scrum environments.

Nice to Haves

• Experience testing Salesforce Health Cloud, Experience Cloud, or Salesforce mobile applications.
• Experience with test automation tools such as Selenium or Copado Robotic Testing.
• Experience with Copado or other Salesforce DevOps and release-management platforms.
• Knowledge of healthcare, life sciences, or other regulated industry environments.
• Salesforce Administrator, Salesforce Platform App Builder, or related Salesforce certification.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

Experience Level Mid Level