Salesforce QA Engineer

Ken42; Bengaluru; Presencial; INR 900.000 - 1.500.000; Jornada completa

Descripción de la vacante

Ken42 is seeking a Salesforce QA Engineer to ensure the quality, reliability, and performance of Salesforce solutions as well as customer-facing web applications. The role focuses on manual and functional testing with a strong advantage for automation experience.

The ideal candidate will design and execute test cases for Salesforce Sales Cloud/Service Cloud, APIs, and web apps, and collaborate with cross-functional teams in a fast-paced environment to drive product quality.

Formación

• Bachelor's degree in Computer Science or a related field.
• 2–4 years of hands-on Salesforce testing experience.
• Experience testing Salesforce Sales Cloud and Service Cloud.
• Experience testing web applications and APIs.
• Familiarity with automation testing tools is a plus.
• Good understanding of SDLC/QA processes and CI/CD practices.

Responsabilidades

• Design, develop, and execute test cases for Salesforce apps and APIs.
• Perform functional, regression, integration, system, UAT testing.
• Validate Salesforce Lightning components and flows.
• Create and maintain test data, plans, and documentation.
• Identify, document, and track defects to resolution.
• Collaborate with Developers and Product teams to ensure coverage.

Conocimientos

QA testing

Functional testing

Regression testing

API testing

Agile methodologies

Communication skills

Educación

Bachelor's degree in Computer Science or related field

Herramientas

Postman

Selenium

Provar

Playwright

Cypress

Descripción del empleo

Ken42 powers institutions across admissions, academics, examinations, student services, placements, alumni, research, and more. Our platform sits at the center of how institutions operate. As a result, implementing Ken42 is rarely just about configuring software. It requires understanding how people, processes, data, and technology come together within an institution. We're looking for individuals who enjoy figuring things out, learning quickly, and working directly with customers to solve real operational challenges. Know more about us on https://ken42.com/

What we are looking for:

Role: Salesforce QA Engineer

We are seeking a skilled and detail-oriented Salesforce QA Engineer who is passionate about ensuring the quality, reliability, and performance of Salesforce solutions as well as customer-facing web applications and products. While the primary focus of this role is manual and functional testing, experience with QA automation frameworks and automation testing practices will be a strong advantage.

Experience Required: 2–4 years of hands-on experience in Salesforce testing.

What you’ll do:

• Design, develop, and execute test cases for Salesforce applications, web applications, APIs, and product features.
• Perform functional, regression, integration, system, end-to-end, and user acceptance testing.
• Validate Salesforce Sales Cloud, Service Cloud, custom objects, Flows, workflows, approval processes, and Lightning components.
• Test product functionalities, user journeys, business workflows, and integrations across multiple platforms.
• Test Salesforce integrations with third-party applications and APIs.
• Create and maintain test plans, test scenarios, test data, and test documentation.
• Identify, document, track, and verify defects through resolution.
• Execute API testing and validation using tools such as Postman.
• Collaborate with Developers, Salesforce Administrators, Product Managers, and business stakeholders to ensure comprehensive test coverage.
• Contribute to automation initiatives by creating and maintaining automated test scripts where applicable.
• Participate in release validation, deployment testing, and production verification activities.
• Prepare detailed test reports and provide insights to improve product quality and user experience.
• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience).
• 2-4 years of experience in software quality assurance and testing.
• Strong experience in functional, regression, integration, system, and end-to-end testing.
• Hands-on experience testing Salesforce Sales Cloud, Service Cloud, Lightning Experience, Flows, and custom Salesforce applications.
• Experience testing web applications, APIs, and business-critical product workflows.
• Experience with API testing using Postman or similar tools.
• Good understanding of Salesforce data models, security models, roles, profiles, permission sets, and integrations.
• Familiarity with automation testing tools such as Selenium, Provar, Playwright, Cypress, or similar is an added advantage.
• Experience building or maintaining automated test suites and integrating tests into CI/CD pipelines is a plus.
• Basic knowledge of SOQL, Apex, and Lightning Web Components (LWC) is a plus.
• Understanding of Agile methodologies, defect management processes, and CI/CD practices.
• Strong analytical, troubleshooting, and communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Work on cutting-edge projects with startups across multiple industries.
• Be at the forefront of building next-generation technology products in emerging sectors.
• Work in a high-autonomy environment that values speed, experimentation, and innovation.
• Collaborate with cross-functional experts across engineering, design, product, and strategy.