Salesforce Process Owner

Arminus Software; Kolkata District; On-site; INR 1,800,000 - 3,400,000; Full time

Job summary

Arminus Software in India is seeking a senior Salesforce specialist with 8–13 years of IT experience to lead Salesforce implementations across CPQ, Service Cloud, and Sales Cloud. You will define requirements, design processes, and coordinate with cross-functional teams to drive operational efficiency.

The role emphasizes delivering scalable Salesforce solutions, providing expert support, and ensuring clear stakeholder communication through analytics and reporting.

Qualifications

• 8–13 years of experience in Salesforce implementation projects.
• Strong understanding of Business Processes, Product Management, Sales Administration, Sales Coordination, Sales Operations, and Salesforce CPQ/Service Cloud/Sales Cloud concepts.
• Bachelor's degree in Engineering (B.Tech / B.E.) or MBA/PGDM from a reputed institution.

Responsibilities

• Define business requirements for Salesforce solutions, including CPQ, Service Cloud, and Sales Cloud.
• Develop process designs and product management strategies to improve sales operations efficiency.
• Collaborate with cross-functional teams to implement new processes and technologies.
• Ensure effective communication among stakeholders through regular reporting and analytics.
• Provide technical expertise on Salesforce platform to resolve complex issues.

Skills

Business Processes

Product Management

Sales Operations

Sales Administration

Sales Coordination

Education

Bachelor's degree in Engineering (B.Tech / B.E.) or MBA/PGDM

Tools

Salesforce CPQ

Sales Cloud

Service Cloud

Job description

Roles and Responsibilities

• Define business requirements for Salesforce solutions, including CPQ, Service Cloud, and Sales Cloud.
• Develop process designs and product management strategies to improve sales operations efficiency.
• Collaborate with cross-functional teams to implement new processes and technologies.
• Ensure effective communication among stakeholders through regular reporting and analytics.
• Provide technical expertise on Salesforce platform to resolve complex issues.

Desired Candidate Profile

• 8-13 years of experience in IT industry with a focus on Salesforce implementation projects.
• Bachelor's degree in Engineering (B.Tech / B.E.) or MBA/PGDM from a reputed institution.
• Strong understanding of Business Processes, Product Management, Sales Administration, Sales Coordination, Sales Operations, and Salesforce Cpq/Service Cloud/Salesforce Sales Cloud concepts.