Salesforce Lightning Senior Solution Architect

PwC; Hyderabad, Pune District, Bengaluru; Hybrid; INR 4,200,000 - 6,400,000; Full time

Job summary

PwC in India is seeking an experienced Salesforce consultant to lead complex projects, optimize client operations, and deliver scalable cloud solutions. You will collaborate with stakeholders to design efficient processes and ensure successful adoption of Salesforce across the client organization.

You will train teams, guide senior-level client discussions, and drive ongoing improvements in Lightning and Service Cloud implementations.

Qualifications

• Bachelor's degree required.
• 12+ years of experience in Salesforce consulting.
• Fluent English; strong written and verbal communication.

Responsibilities

• Lead Salesforce consulting projects to optimize client operational efficiency.
• Analyze client needs and implement Salesforce solutions to meet strategic objectives.
• Provide training and support for effective utilization of Salesforce applications.
• Manage stakeholder relationships to facilitate seamless integration of business applications.
• Apply systems thinking to identify and address underlying problems and opportunities.
• Direct teams through complex situations with composure and strategic questioning.
• Craft and convey clear, impactful messages that tell a holistic story.
• Validate outcomes with clients and act on feedback to enhance project success.
• Develop training materials and deliver coaching to enhance team performance.
• Innovate processes and leverage emerging technologies to drive results.
• Oversee project architecture and budgeting to align with client goals.
• Promote inclusion and diversity within high-performing teams.
• Integrate enterprise software and IT infrastructure to support business processes.

Skills

Salesforce Lightning

Salesforce Service Cloud

Strategic questioning

Lead Salesforce projects

Client storytelling

Education

Bachelor's degree

Tools

Salesforce Administrator

Business Analyst

Advanced Administrator

Platform App Builder

Job description

Responsibilities

• Leading Salesforce consulting projects to optimize client operational efficiency
• Analyzing client needs and implementing Salesforce solutions to meet strategic objectives
• Providing training and support for effective utilization of Salesforce applications
• Managing stakeholder relationships to facilitate seamless integration of business applications
• Applying systems thinking to identify and address underlying problems and opportunities
• Directing teams through complex situations with composure and strategic questioning
• Crafting and conveying clear, impactful messages that tell a holistic story
• Validating outcomes with clients and acting on feedback to enhance project success
• Developing training materials and delivering coaching to enhance team performance
• Innovating processes and leveraging emerging technologies to drive results
• Overseeing project architecture and budgeting to align with client goals
• Promoting inclusion and diversity within high-performing teams
• Integrating enterprise software and IT infrastructure to support business processes

What You Must Have

• At least a Bachelor's degree
• At least 12 years of experience
• Oral and written proficiency in English required

What Sets You Apart

• Preference for at least one of the following fields of study: Computer and Information Science, Management Information Systems
• At least one of the following: Salesforce Certified Administrator; additional Salesforce certifications such as Business Analyst, Advanced Administrator, Platform App Builder, or other role-relevant Salesforce Cloud certifications
• Demonstrating advanced skills in Salesforce Lightning and Salesforce Service Cloud
• Utilizing strategic questioning to drive innovative solutions
• Leading complex Salesforce implementation projects with a focus on client success
• Developing training materials to enhance team capabilities in Salesforce environments
• Applying systems thinking to identify and address business process opportunities