Salesforce development & Agentforce developer position

360 Technology; Bengaluru; Hybrid; INR 2,500,000 - 4,500,000; Full time

Job summary

360 Technology in Bengaluru is seeking an experienced Salesforce Application Developer to join our AI-powered Agent force initiatives. The role requires hands-on development with Apex, LWC, Flows, Visualforce, and API integrations.

You will design and implement low-code and pro-code solutions, configure Agent Builder and Prompt Builder, and work with Data Cloud to enable Retrieval-Augmented Generation. Immediate joiners preferred.

Qualifications

• 5–8 years of hands-on Salesforce application development experience.
• Strong coding skills in Apex, LWC, Flows, Visualforce.
• Experience with SOQL, SOSL, REST API and web services.

Responsibilities

• Build low-code/pro-code AI agents and integrate enterprise data.
• Configure Agent Builder, topics, actions, prompts, and conversations.
• Develop and maintain Apex classes, LWCs, Flows, and integrations.

Skills

Apex

LWC

API Integration

SOQL/SOSL

Debugging

AI workflows

Security model

Tools

Agent Builder

Prompt Builder

Flows

Data Cloud

Einstein AI

Job description

(looking for immediate Joiners) – candidate has to work in Bengaluru Hybrid

• Must have 5 to 8 years of hands-on experience in Salesforce Application development with Strong coding skills and Salesforce Agent force development.
• Strong experience in Apex, Lightning Web Components (LWC), Flows, Visualforce, Triggers, and Salesforce security model.
• Must have experience in SOQL, SOSL, REST API and experience in creating & consuming web services.
• Must have experience in Salesforce problem solving, debugging expertise , Salesforce API Integration experience, and enhancements tailored to business requirements.
• Experience building custom actions, prompts, automation workflows, and AI-powered business processes within Salesforce.
• Strong experience Data Cloud, CRM data models, and AI-driven customer engagement solutions.
• Core Focus: Building low-code/pro-code AI agents, setting agent topics and actions, and integrating enterprise data.
• Agent Configuration: Set up AI agents, define behavioural topics, and map natural language instructions using Agent Builder.
• Action Development: Build custom actions via Salesforce Flows, Apex classes, APIs, and Prompt Builder.
• Data Integration: Connect Data Cloud and enterprise knowledge sources to power Retrieval-Augmented Generation (RAG).
• Testing & Guardrails: Implement safety guardrails (via the Einstein Trust Layer), perform unit testing, and optimize conversation flows
• Design, develop, test, and deploy AI-powered solutions using Salesforce Agent force and Einstein AI capabilities.
• Configure and implement Agent force agents, topics, actions, prompts, and conversation flows to automate business processes and enhance user experiences.
• Develop and maintain Apex classes, Lightning Web Components (LWC), Flows, and integrations to support Agent force implementations.
• Collaborate with business stakeholders to translate requirements and user stories into scalable Agent force and Salesforce solutions.
• Configure Prompt Builder, Agent Builder, Copilot Actions, Data Cloud integrations, and AI-driven workflows based on business needs.
• Integrate Agent force with Salesforce Sales Cloud, Service Cloud, Experience Cloud, and third-party applications.
• Ensure security, governance, and compliance standards are followed while implementing AI-powered solutions.
• Monitor Agent force performance, troubleshoot issues, and optimize AI responses and automation processes.