Data Engineer

WillWare Technologies; Mumbai; On-site; INR 1,500,000 - 2,000,000; Full time

Job summary

WillWare Technologies is seeking a highly skilled Senior Software Engineer – Salesforce & Agentforce Developer with hands-on Salesforce platform development, Agentforce implementation, and AI-powered customer engagement. This role requires deep technical proficiency in Salesforce development, Lightning applications, Experience Cloud, and AI agent configuration—not just administration.

The ideal candidate will design, develop, and optimize scalable Salesforce solutions across Service Cloud, Sales

Qualifications

• 5+ years of hands-on Salesforce development experience.
• Strong expertise in Service Cloud and Sales Cloud.
• Proven experience implementing Agentforce solutions.
• Hands-on experience with Prompt Builder, Agentforce Studio, and Agentforce Vibe/CoPilot.
• 2+ years of Experience Cloud / Communities development.
• Experience with Salesforce Flows, Live Agent Chat, Omni-Channel.
• Salesforce deployment and DevOps experience (Gearset/Copado a plus).

Responsibilities

• Design, develop, and optimize Salesforce solutions across Service Cloud and Sales Cloud.
• Integrate AI agents with Salesforce Data Cloud and external systems.
• Develop Experience Cloud portals and customer-facing components.
• Implement CI/CD and deployment pipelines with Gearset/Copado.
• Ensure security, data integrity, and scalable architectures.

Skills

Salesforce development

Service Cloud / Sales Cloud

Agentforce

Prompt Builder

Agentforce Studio / Vibe

Apex / SOQL

Experience Cloud / Communities

Tools

Gearset

Copado

REST/SOAP APIs

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Job ID : OOJ - 2376

Posted Date : 31/08/2026

Work Experience (Years) : 6-10

Job Type : Permanent

Overview :

Company Name: WillwareTechnologies

Role:Senior Software Engineer – Salesforce & Agentforce Developer

Experience:6+ Years

Job Summary

We are seeking a highly skilled Senior Software Engineer – Salesforce & Agentforce Developer with strong hands-on expertise in Salesforce platform development, Agentforce implementation, and AI-powered customer engagement solutions. This role requires deep technical proficiency in Salesforce development, Lightning applications, Experience Cloud, and AI agent configuration—not just administration.

The ideal candidate will design, develop, and optimize scalable Salesforce solutions across Service Cloud, Sales Cloud, and Agentforce while integrating AI agents, workflows, and external systems to enhance business operations and customer experiences.

Key Responsibilities

• Design, develop, and maintain Lightning applications on the Salesforce platform, primarily within Service Cloud and Sales Cloud.
• Build and customize Aura Components and Lightning Web Components (LWC).
• Develop robust solutions using Apex, SOQL, Unit Testing, Data Loader, Metadata APIs, and Web Services.
• Configure and customize Salesforce environments, including objects, workflows, process automation, and security settings.

Agentforce & AI Implementation

• Implement and configure Agentforce solutions for AI-powered automation.
• Utilize Prompt Builder, Agentforce Studio, and AI developer tools such as Agentforce Vibe / CoPilot.
• Build, configure, and optimize AI agents capable of autonomous task execution and decision-making.
• Connect and integrate AI agents with Salesforce Data Cloud.
• Set up, test, and monitor AI workflows for performance and reliability.

Customer Portal / Experience Cloud Development

• Design and develop branded customer portals using Salesforce Communities / Experience Cloud.
• Ensure seamless cross-device compatibility and optimized customer experience.

Integration & Automation

• Integrate Salesforce with external systems via REST/SOAP APIs and middleware solutions.
• Develop and maintain Flows, Live Agent Chat, Omni-Channel, and automation tools.
• Build scalable data synchronization and API-based business solutions.

DevOps & Deployment

• Manage Salesforce deployment pipelines and release processes.
• Utilize tools such as Gearset or Copado for CI/CD and environment management.
• Ensure code quality, version control, testing, and deployment best practices.

Required Skills & Qualifications

• 5+ years of hands-on Salesforce development experience.
• Strong expertise in Service Cloud / Sales Cloud.
• Proven experience implementing Agentforce solutions.
• Hands-on experience with:
  • Prompt Builder
  • Agentforce Studio
  • Agentforce Vibe / CoPilot
  • Salesforce Data Cloud
• Apex
• SOQL
• 2+ years of Experience Cloud / Salesforce Communities development.
• Experience with Salesforce Flows, Live Chat, Omni-Channel.
• Salesforce deployment and DevOps experience.
• Experience with Gearset / Copado is a plus.

Preferred Qualifications

• Salesforce Platform Developer Certification (PD1/PD2 preferred)
• AI / Agentforce certifications are a plus

Skills :

Service Cloud,Agentforce,Prompt Builder,Lightning Web Components (LWC)