Salesforce Data Analyst

LM Wind Power / GE; Karnataka; Hybrid; INR 600,000 - 1,100,000; Full time

Benefits offered by this job

Professional development opportunities

Volunteer time off

Medical benefits

Global EAP

Job summary

First Advantage is seeking a data analyst to apply experience with Sales Cloud, Revenue Cloud, and Service Cloud to analyze data involving accounts, contacts, opportunities, and other critical business data entities and processes.

The role focuses on translating business requirements and data-quality concerns into meaningful analysis, reports, dashboards, and recommendations to drive improvements.

Qualifications

• Bachelor's degree or equivalent experience.
• 2–5 years of Salesforce data analysis experience.
• Proficiency in Salesforce SOQL, SQL, and Excel.

Responsibilities

• Data quality analysis and monitoring.
• Develop reports and dashboards.
• Data governance and documentation.
• Cross-functional collaboration with stakeholders.
• Identify data-quality risks and remediation recommendations.

Skills

Salesforce data analysis

SOQL

SQL

Excel

Data quality

Root-cause analysis

Communication

Cross-functional teamwork

Education

Bachelor's degree in Data Analytics

Tools

Salesforce SOQL

SQL

Excel

Job description

The analyst will apply experience with Sales Cloud, Revenue Cloud, and Service Cloud to analyze data involving accounts, contacts, opportunities, and other critical business data entities and processes. The analyst will translate business requirements and data-quality concerns into meaningful analysis, reports, dashboards, and recommendations.

Key Responsibilities

• Data Quality Analysis & Monitoring
• Reporting & Dashboard Development
• Data Stewardship Support
• Data Governance & Documentation
• Business Process & Continuous Improvement
• Routine Activities

Develop queries and analytical datasets using appropriate Salesforce reporting, querying, and analytical tools. Analyze Salesforce data to identify inaccurate, incomplete, duplicate, inconsistent, or outdated records. Monitor data-quality metrics and trends across Sales Cloud, Revenue Cloud, and Service Cloud. Develop and maintain recurring data-quality reports, dashboards, and scorecards. Investigate data anomalies and exceptions and determine their potential business impact. Perform root-cause analysis to distinguish between data-entry issues, process deficiencies, system configuration issues, integration problems, and other sources of data-quality degradation. Partner with Salesforce Data Stewards to validate issues, prioritize remediation, and track resolution. Identify emerging data-quality risks before they materially affect business operations or reporting. Conduct data profiling and analysis to support data-quality initiatives, audits, and remediation projects. Establish and maintain appropriate data-quality measurements and thresholds in collaboration with the Data Quality Manager. Reconcile Salesforce data with other systems when discrepancies are identified. Assess the downstream impact of Salesforce data-quality issues on reporting, forecasting, customer management, revenue operations, and service processes. Support analysis of historical data and trends to identify recurring or systemic data-quality problems.

Required Qualifications

• Bachelor's degree in Data Analytics, Business Analytics, Information Systems, Computer Science, Business, or a related field, or equivalent professional experience.
• 2–5 years of experience working with Salesforce data analysis, business analysis, CRM analytics, and data quality.
• Experience developing reports, dashboards, and recurring analytical outputs.
• Demonstrated proficiency with Salesforce SOQL, SQL, and Excel.
• Strong problem-solving and root-cause analysis skills with excellent written and verbal communication skills.
• Ability to explain data and analytical findings to both technical and non-technical audiences.
• Strong attention to detail and commitment to data accuracy.
• Ability to manage multiple priorities and work effectively in a cross-functional environment.

We have great people here and are looking for more. Come join us! Follow us: Facebook Instagram LinkedIn X YouTube

Equal Employment Opportunities at First Advantage First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.

First Advantage is a leading provider of global software and data in the HR technology industry. Enabled by its proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, digital identity solutions, and verification services. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to hire smarter and onboard faster. Headquartered in Atlanta, Georgia, First Advantage serves customers in over 200 countries and territories, modernizing hiring and onboarding on a global scale.

Explore opportunities and join our team. As an award-winning global leader in identity and workforce solutions, First Advantage delivers fast, reliable screening and ongoing monitoring at every stage of the employee lifecycle. Join us and help shape the future of trust, guided by our values: Authenticity Curiosity Integrity Teamwork Customer-inspired Be a part of the growth, innovation, and impact we’re building at First Advantage!

Benefits

• Professional development opportunities, such as our award-winning SOAR program Generous Paid Time Off Program
• Volunteer Time Off (VTO) Policy to encourage involvement in philanthropic activities
• Competitive benefits (medical, dental, etc.)
• Global Employee Assistance Program (EAP) available to all team members Opportunities to connect with colleagues across six Employee Impact Groups and participate in Employee Experience events throughout the year
• *Must meet hourly work requirement to be eligible