Salesforce Data Analyst

LM Wind Power / GE; Indi; On-site; INR 900,000 - 1,200,000; Full time

Job summary

First Advantage is seeking a Data Quality Analyst with 2–5 years of Salesforce data analysis experience to translate business requirements into actionable analyses and reports. You will monitor data quality across Sales Cloud, Revenue Cloud, and Service Cloud, develop dashboards, and partner with data stewards to remediate issues.

The role emphasizes root-cause analysis, data profiling, and clear communication with technical and non-technical stakeholders, supporting governance and continuous

Qualifications

• Bachelor’s degree or equivalent in a related field.
• 2–5 years of Salesforce data analysis experience.
• Proficient in SOQL, SQL, and Excel.
• Strong problem-solving and communication skills.
• Ability to explain data insights to varied audiences.

Responsibilities

• Develop queries and analytical datasets using Salesforce reporting and analytics tools.
• Analyze Salesforce data to identify data quality issues.
• Monitor data-quality metrics across Sales Cloud, Revenue Cloud, and Service Cloud.
• Create recurring data-quality reports, dashboards, and scorecards.
• Investigate data anomalies and determine business impact.
• Perform root-cause analysis to distinguish data issues from other causes.
• Collaborate with Salesforce Data Stewards to remediate issues.
• Identify emerging data-quality risks and thresholds.
• Reconcile Salesforce data with other systems.
• Assess downstream impact on reporting, forecasting, customer management, revenue operations.

Skills

Salesforce SOQL

SQL

Excel

Data analysis

Communication

Root-cause analysis

Cross-functional collaboration

Education

Bachelor's degree

Tools

Salesforce

Job description

The analyst will apply experience with Sales Cloud, Revenue Cloud, and Service Cloud to analyze data involving accounts, contacts, opportunities, and other critical business data entities and processes. The analyst will translate business requirements and data-quality concerns into meaningful analysis, reports, dashboards, and recommendations.Key ResponsibilitiesData Quality Analysis & MonitoringReporting & Dashboard DevelopmentData Stewardship SupportData Governance & DocumentationBusiness Process & Continuous ImprovementRoutine ActivitiesDevelop queries and analytical datasets using appropriate Salesforce reporting, querying, and analytical tools.Analyze Salesforce data to identify inaccurate, incomplete, duplicate, inconsistent, or outdated records.Monitor data-quality metrics and trends across Sales Cloud, Revenue Cloud, and Service Cloud.Develop and maintain recurring data-quality reports, dashboards, and scorecards.Investigate data anomalies and exceptions and determine their potential business impact.Perform root-cause analysis to distinguish between data-entry issues, process deficiencies, system configuration issues, integration problems, and other sources of data-quality degradation.Partner with Salesforce Data Stewards to validate issues, prioritize remediation, and track resolution.Identify emerging data-quality risks before they materially affect business operations or reporting.Conduct data profiling and analysis to support data-quality initiatives, audits, and remediation projects.Establish and maintain appropriate data-quality measurements and thresholds in collaboration with the Data Quality Manager.Reconcile Salesforce data with other systems when discrepancies are identified.Assess the downstream impact of Salesforce data-quality issues on reporting, forecasting, customer management, revenue operations, and service processes.Support analysis of historical data and trends to identify recurring or systemic data-quality problems.Required QualificationsBachelor's degree in Data Analytics, Business Analytics, Information Systems, Computer Science, Business, or a related field, or equivalent professional experience.2–5 years of experience working with Salesforce data analysis, business analysis, CRM analytics, and data quality.Experience developing reports, dashboards, and recurring analytical outputs.Demonstrated proficiency with Salesforce SOQL, SQL, and Excel.Strong problem-solving and root-cause analysis skills with excellent written and verbal communication skills.Ability to explain data and analytical findings to both technical and non-technical audiences.Strong attention to detail and commitment to data accuracy.Ability to manage multiple priorities and work effectively in a cross-functional environment.We have great people here and are looking for more. Come join us!Follow us:FacebookInstagramLinkedInXYouTubeEqual Employment Opportunities at First AdvantageFirst Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.