Salesforce Architect

RSN People First; Gurugram District; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

RSN People First seeks a Senior Salesforce Architect to own end-to-end architecture, leadership, and governance across Sales Cloud, Service Cloud, Field Service, Partner Portal, and data platforms. You will guide development teams, optimize performance, and ensure alignment with enterprise standards.

The role requires hands-on development with Apex/LWC, platform integrations, and a proven track record delivering large-scale Salesforce implementations.

Qualifications

• 10–15+ years IT experience.
• 8–10+ years on the Salesforce platform.
• Proven delivery of large-scale, enterprise Salesforce implementations.
• Hands-on experience leading multi-cloud Salesforce environments and complex integrations.

Responsibilities

• Define Salesforce architecture and roadmap across Sales, Service, Field Service, Partner Portal, data cloud and Agentforce.
• Design scalable, secure solutions aligned with enterprise architecture and Salesforce best practices.
• Guide teams on declarative vs. programmatic solution trade-offs.
• Develop and maintain Apex, LWC, and integrations; conduct code reviews and enforce standards.
• Govern code quality, testing thresholds, and automation practices.

Skills

Apex

LWC

SOQL/SOSL

Platform Events

Batch Apex

Async Processing

Salesforce APIs

Tools

Copado

Job description

The Salesforce Architect owns the end-to-end architecture, technical leadership, and governance of the Salesforce ecosystem — spanning Sales Cloud, Service Cloud, Field Service, Experience Cloud partner portals, Data cloud, Agentforce, MuleSoft integrations, SAP ERP connectivity, and digital platforms. Acting as platform custodian, this role drives scalability, security, performance, and adherence to enterprise architecture standards while remaining hands-on to guide and elevate development teams.

Key Responsibilities

• Define Salesforce architecture and roadmap across Sales, Service, Field Service, Partner Portal, data cloud and Agentforce.
• Design scalable, secure solutions aligned with enterprise architecture and Salesforce best practices.
• Guide teams on declarative vs. programmatic solution trade-offs.

2. Hands-On Development & Technical Leadership

• Develop and maintain Apex, LWC, and integrations as needed.
• Conduct code reviews; enforce coding standards, design patterns, and governor limit compliance.
• Guide teams on efficient Apex, SOQL, and reusable component design.

3. Code Quality & Coverage Governance

• Define and enforce unit testing standards, code coverage thresholds, and test automation practices.
• Review and approve critical code changes and architectural components.
• Implement static code analysis and automated quality tools.

4. Platform Health & Optimization

• Monitor API usage, governor limits, integration failures, batch jobs, and Apex errors.
• Establish performance monitoring dashboards and proactively resolve bottlenecks.
• Drive platform optimization and long-term sustainability initiatives.
• Design and govern API-led integrations with resilient error handling and retry mechanisms.
• Establish API standards, versioning strategies, and event-driven architecture patterns.
• Design enterprise Salesforce data models with Salesforce–SAP alignment.
• Address large data volume (LDV) considerations and define strategies for data sync, quality, and lifecycle.

7. DevOps & Release Governance

• Architect CI/CD pipelines, release management, environment strategies, and automated testing.
• Experience with Copado or equivalent DevOps platforms preferred.

8. Security & Compliance

• Implement role hierarchy, permission models, field-level security, and data encryption.
• Ensure compliance with enterprise cybersecurity policies.

Required Technical Skills

Development

• Apex
• LWC
• SOQL / SOSL
• Platform Events
• Batch Apex
• Async Processing
• Salesforce APIs

Integration

Preferred Certifications

• Salesforce Technical Architect (CTA) — highly desirable

Experience

• 10–15+ years of overall IT experience; 8–10+ years on the Salesforce platform.
• Proven delivery of large-scale, enterprise Salesforce implementations.
• Hands-on experience leading multi-cloud Salesforce environments and complex integrations.