Salesforce Agentforce & Data Cloud (Customer 360) Consultant

GeekSoft Consulting; Bengaluru; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

GeekSoft Consulting is seeking a Salesforce Agentforce & Data Cloud Consultant to design and implement AI-powered Customer 360 solutions across PAN India. You will configure Agentforce, Data Cloud, Data Streams, Identity Resolution, and Unified Profiles, integrate CRM/ERP systems via APIs, and collaborate with business and technical teams to deliver scalable, secure platforms.

This role emphasizes governance, privacy, and proactive performance monitoring, offering opportunities to work in a

Qualifications

• Experience designing and deploying AI-powered Salesforce solutions.
• Strong knowledge of Agentforce, Einstein AI and Data Cloud.
• Experience with data governance and security.
• Excellent collaboration with business and technical teams.

Responsibilities

• Help design, build and continuously improve the clients online platform.
• Research, suggest and implement new technology solutions following best practices/standards.
• Take responsibility for the resiliency and availability of different products.
• Be a productive member of the team.

Skills

Salesforce Agentforce

Einstein AI

Salesforce Data Cloud

Data Streams

Identity Resolution

Unified Profiles

Calculated Insights

Segmentation

Salesforce Flow

Apex

LWC

API & Data Integration

CRM Analytics / Tableau

SQL

Data Governance

Sales Cloud & Service Cloud

Tools

Apex

LWC

Tableau

REST APIs

Data Integration Connectors

Job description

Salesforce Agentforce & Data Cloud (Customer 360) Consultant

• Help design, build and continuously improve the clients online platform.
• Research, suggest and implement new technology solutions following best practices/standards.
• Take responsibility for the resiliency and availability of different products.
• Be a productive member of the team.

Location: PAN India

Requirements

• Design and implement AI-powered solutions leveraging Salesforce Agentforce, Einstein AI, and Data Cloud (Customer 360).
• Configure and deploy Agentforce agents, including topics, actions, prompts, guardrails, and integrations with Salesforce and external systems.
• Build and manage Data Cloud capabilities, including data ingestion, Data Streams, DMOs, Identity Resolution, Unified Profiles, and Calculated Insights.
• Integrate CRM, ERP, marketing, and external data sources using APIs and connectors.
• Develop customer segments, activation strategies, and AI-driven experiences powered by unified customer data.
• Collaborate with business and technical teams to translate requirements into scalable AI and Customer 360 solutions.
• Monitor solution performance and ensure adherence to security, governance, privacy, and compliance standards.
• Key Skills: Salesforce Agentforce, Einstein AI & Prompt Builder, Salesforce Data Cloud (Data 360), Data Streams, DMOs & Identity Resolution, Customer 360 & Unified Profiles, Calculated Insights & Segmentation, Salesforce Flow, Apex & LWC, API & Data Integration, CRM Analytics / Tableau, SQL & Data Governance, Sales Cloud & Service Cloud

Preferred Certifications

• Salesforce Data Cloud Consultant
• Salesforce Platform Developer I/II
• A challenging, innovating environment.
• Opportunities for learning where needed.