Salesforce Administrator

Webhosting; Chennai District; Sur place; INR 500 000 - 600 000; Plein temps

Résumé du poste

Sectigo in Chennai is seeking a Salesforce Administrator to join a global team. The role covers day-to-day admin, maintenance, and enhancement of Salesforce across Sales and Service Cloud, with emphasis on user support, configuration, and data quality.

You will collaborate with Business Analysts, Administrators, and Developers, contribute to CPQ automations, handle data imports/exports via Data Loader, and participate in sandbox testing and releases.

Qualifications

• Experience administering Salesforce in Sales Cloud and Service Cloud.
• Ability to create and maintain reports and dashboards.
• Strong data quality and data management skills.
• Experience with Salesforce CPQ and declarative automation.
• End-user support and onboarding/offboarding processes.

Responsabilités

• Provide day-to-day end-user support for Salesforce users and troubleshoot issues.
• Assist with user onboarding and offboarding, including setup and access requests.
• Create and maintain reports, dashboards, and list views for business operations.
• Configure Salesforce fields, page layouts, record types, validation rules, and permission sets.
• Support Flows and declarative automation solutions.
• Assist with Sales Cloud and Service Cloud administration.
• Support CPQ administration and configuration activities.
• Perform data imports/exports/updates with Data Loader.
• Assist with testing, validation, and deployment of enhancements.
• Document processes and maintain data integrity; support sandbox management.

Connaissances

Salesforce administration

Data quality management

Reporting & dashboards

User support

Requirements gathering

Outils

Salesforce CRM

Salesforce CPQ

Data Loader

Sales Cloud

Service Cloud

Description du poste

On-site Full-time Not specified Operations

Job Description

We are looking for a talented Salesforce Administrator to join our growing global team at Sectigo.

• The Salesforce Administrator supports the day-to-day administration, maintenance, and enhancement of the Salesforce platform at Sectigo. This position is responsible for assisting with user support, system configuration, reporting, data quality initiatives, and platform improvements across Sales and Service Cloud. This individual works closely with business users, Business Analysts, Salesforce Administrators, and Developers to support CRM initiatives, troubleshoot issues, and ensure the platform continues to meet business needs. The role provides an excellent opportunity to gain hands‑on experience with Salesforce administration, automation, CPQ, and related technologies in a global environment.
• Here are the core functions, responsibilities, and expectations for this role:
• Provide day‑to‑day end‑user support for Salesforce users and assist with troubleshooting system‑related issues.
• Support user onboarding and offboarding activities, including user setup, deactivation, permission assignments, and access requests.
• Create and maintain reports, dashboards, and list views to support business operations and decision‑making.
• Assist with Salesforce configuration including custom fields, page layouts, record types, validation rules, permission sets, and sharing rules.
• Support the creation and maintenance of Salesforce Flows and other declarative automation solutions.
• Assist with administration activities related to Salesforce Sales Cloud and Service Cloud.
• Support Salesforce CPQ administration and configuration activities as assigned.
• Perform data imports, exports, updates, and data quality reviews using tools such as Data Loader.
• Assist with testing, validation, and deployment activities for Salesforce enhancements and releases.
• Collaborate with Business Analysts, Administrators, and Developers to ensure accurate implementation of business requirements.
• Assist in documenting business processes, system configurations, and Salesforce procedures.
• Monitor data quality and help maintain data integrity across Salesforce.
• Support sandbox management, user acceptance testing, and release activities.
• Assist in training users and creating supporting documentation for new functionality.
• Other duties assigned which are related to the nature of this role and company initiatives.

More information about this role:

• This is a full‑time and in‑office position, reporting to our Chennai office 5 days a week.
• This is an individual contributor role, reporting to our Manager, Salesforce.

• The targeted compensation package for this role is between INR 5,00,000 and 6,00,000

Simplicity at Scale.

How we show up with each other and our customers every day is just as important, and we win as #OneSectigo by living out our core values – Support, Excellence, Communication, Teamwork, Integrity, Growth and Openness. We are committed to investing in our diverse teams where everyone understands their role and how they support our strategic goals, we drive operational excellence through scale and efficiency, and we strive to delight our customers and become the market leader in our industry. If you aspire to join a driven team that holds each other accountable to meeting our lofty goals and you’d like to be part of our growth story in delivering a market leading user experience, we’d like to talk to you.