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Niva Bupa Health Insurance invites applications for a Training Specialist to conduct comprehensive training modules for associates and telesales teams. The role includes scheduling sessions, monitoring progress, and ensuring ethical client interactions while updating staff on NBHI products.
The candidate should have 3–7 years of insurance sales training experience (health insurance preferred) and be proficient in multiple regional languages with strong English communication.
Conduct training modules for Niva Bupa Associates
Conducting training programs for Telesales Employees
Conducting GID’s and IID’s
Conducting PRP and FODs as and when required Look after training logistics
Schedule training sessions (Daily/weekly/Monthly)
Ensure wider participation of Associates in programs Monitor progress of Associates on a continuous basis
Seek regular feedback from Associates and Supervisors
Ensure that Associates follow moral and ethical standards when dealing with clients
Incorporate feedback from Associates, Customers, and supervisors Ensure that the Associates get updated and continuous information on NBHI products Facilitate self-development of Associates