Relationship Associate

Niva Bupa Health Insurance; Dadri; On-site; INR 350,000 - 550,000; Full time

Job summary

A leading health insurance provider is looking for a Relationship Associate in Noida. The role focuses on achieving sales targets through inbound and outbound telesales while ensuring high levels of customer satisfaction. Candidates should be graduates with strong communication skills and preferably have experience in telesales. The company values diversity and encourages all qualified applicants to apply, striving to be one of the best workplaces in the BFSI industry.

Qualifications

• Strong communication skills for effective customer interaction.
• Experience in outbound telesales is preferred.

Responsibilities

• Achieve sales targets through a consultative sales approach.
• Manage personal workloads efficiently to maximize sales opportunities.
• Ensure customer satisfaction while meeting service level agreements.
• Drive new sales and enhance customer experience.
• Stay compliant with internal and regulatory policies.
• Drive new sales and deliver revenue across all products.
• Provide world-class customer experience.
• Understand internal and regulatory policies and follow them.
• Constantly drive results.

Skills

Good Communication Skills

Telesales Experience

Education

Any Graduate

Job description

JOB PROFILE

Position Relationship Associate

Location: Noida Sector 64

Reporting Manager: Name - Department Digital SBU- Telesales

Reporting Manager Designation Offered Grade: M7-M9

Our Purpose At Niva Bupa, our purpose is “to give every Indian the confidence to access the best healthcare”

Our Values

• Commitment
• Innovation
• Empathy
• Collaboration
• Transparency

Proficiency Level (Please Tick)

L1: HEAD OF FUNCTION/BUSINESS (Sr. Leadership Team)

L2: MANAGER OF MANAGER

L3: MANAGER

L4: INDIVIDUAL CONTRIBUTOR

About Niva Bupa Health Insurance Company

Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance Company Limited) is a joint venture between Fettle Tone LLP (an affiliate of True North Fund VI LLP), a leading Indian private equity firm, and the Bupa Group, a leading international healthcare company with a legacy of providing specialized healthcare services for over 70 years.

Niva Bupa’s growth story has been phenomenal. We are one of the fastest growing Stand Alone Health Insurers in the country with a current employee strength of 7000+ with growth rate of 154% since FY 20 and growing. We are a fully integrated health insurance provider with in-house claims processing; underwriting and servicing. Our goal is to achieve more than 10000 Cr GWP By 2027 & thus requires goal oriented individuals to be a part of this exciting growth journey to achieve it.

Niva Bupa is certified Great Place to Work for the 3rd year running and aims become one of the best workplaces in the BFSI industry.

Niva Bupa is an Equal Opportunity Employer committed to achieving diversity within its workforce, and encourages all qualified applicants to apply, irrespective of gender, age, sexual orientation, disability, culture, religious and ethnic background. At Niva Bupa 12% of our team handling roles are led by women. We welcome specially-abled professionals to join our team.

ESG: Supporting action to protect, restore and regenerate local environments for the benefit of our customers our people, our communities and wider society.

For more Details visit our website- www.nivabupa.com

Key Roles & Responsibilities

Primary Role Description: To achieve sales targets using consultative sales approach, whilst ensuring service levels and customer satisfaction remain paramount. Responsible for sales targets through Inbound and outbound sales.

• To manage personal workloads efficiently & create opportunities to achieve and increase sales, persistency and conversion targets.
• To ensure minimum phone statistic requirements are met.
• To ensure minimum productivity standards are met at all times.
• To use solution/consultative selling approach to provide the most appropriate recommendations for prospective Niva Bupa customers.
• Driving new sales.
• Delivery of revenue across all products.
• Providing world class customer experience.
• Needs to have a clear understanding of the internal and regulatory policies.
• Constantly driving results.

Key Requirements – Education & Certificates

Any Graduate

Key Requirements - Experience & Skills

Good Communication Skills. experience in Telesales(Outbound)