Assistant Relationship Manager

Niva Bupa Health Insurance; Dadri; On-site; INR 350,000 - 520,000; Full time

Job summary

Noida Sector 64 hosts an Assistant Relationship Manager role at Niva Bupa Health Insurance. You will drive sales via inbound and outbound telesales while ensuring service levels and customer satisfaction stay paramount. You will manage workloads efficiently and aim to increase sales, persistency and conversions.

The ideal candidate has 1-2 years in telesales and a graduate degree, with strong communication skills and a regulatory-aware, customer-focused mindset in a fast-paced team.

Qualifications

• Good communication skills expected.
• 1-2 years of experience in outbound telesales.

Responsibilities

• Achieve sales targets using inbound and outbound telesales.
• Manage personal workloads efficiently and create opportunities to achieve and increase sales, persistency and conversion targets.
• Ensure minimum phone statistic requirements are met.
• Maintain productivity standards at all times.
• Use consultative selling to provide appropriate recommendations for customers.
• Drive new sales and deliver revenue across all products.
• Provide world class customer experience.
• Comply with internal and regulatory policies.
• Constantly drive results.

Skills

Good Communication Skills

Telesales Experience

Education

Any Graduate

Job description

• Collaboration

JOB PROFILE

Assistant Relationship Manager Noida Sector 64

Position Location

Sumit Sambher Digital SBU- Telesales

Reporting Mgr. Name - Department

Senior Manager Offered

Reporting Mgr. Designation

Grade

At Niva Bupa, our purpose is "to give every Indian the confidence to access the best healthcare"

Our Purpose

• Commitment
• Innovation
• Empathy
• Collaboration
• Transparency

Our Values

L1: - HEAD OF FUNCTION/BUSINESS (Sr. Leadership Team)

L2: - MANAGER OF MANAGER

L3: - MANAGER

L4: - INDIVIDUAL CONTRIBUTOR

Proficiency Level

(Please Tick)

About Niva Bupa Health Insurance Company

Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance Company Limited) is a joint venture between Fettle Tone LLP (an affiliate of True North Fund VI LLP), a leading Indian private equity firm, and the Bupa Group, a leading international healthcare company with a legacy of providing specialized healthcare services for over 70 years.

Niva Bupa's growth story has been phenomenal. We are one of the fastest growing Stand Alone Health Insurers in the country with current employee strength of 7000+ with growth rate of 154% since FY 20 and growing.

We are a fully integrated health insurance provider with in-house claims processing; under-writing and servicing. Our goal is to achieve more than 10000 Cr GWP By 2027 & thus requires goal oriented individuals to be a part of this exciting growth journey to achieve it.

Niva Bupa is certified Great Place to Work for the 3rd year running and aims become one of the best workplaces in the BFSI industry.

Niva Bupa is an Equal Opportunity Employer committed to achieving diversity within its workforce, and encourages all qualified applicants to apply, irrespective of gender, age, sexual orientation, disability, culture, religious and ethnic background. At Niva Bupa 12% of our team handling roles are led by women. We welcome specially-abled professionals to join our team.

ESG: Supporting action to protect, restore and regenerate local environments for the benefit of our customers our people, our communities and wider society.

For more Details visit our website- www.nivabupa.com

Key Roles & Responsibilities

• To achieve sales targets using consultative sales approach, whilst ensuring service levels and customer satisfaction remain paramount.
• Responsible for sales targets through Inbound and outbound sales.
• To manage personal workloads efficiently & create opportunities to achieve and increase sales, persistency and conversion targets.
• To ensure minimum phone statistic requirements are met.
• To ensure minimum productivity standards are met at all times.
• To use solution/consultative selling approach to provide the most appropriate recommendations for prospective Niva Bupa customers.
• Driving new sales.
• Delivery of revenue across all products.
• Providing world class customer experience.
• Needs to have a clear understanding of the internal and regulatory policies.
• Constantly driving results.

Key Requirements - Education & Certificates

• Any Graduate

Key Requirements - Experience & Skills

• Good Communication Skills.
• 1-2 Years of experience in Telesales(Outbound)