Sales Telecaller

Kotak Life Insurance; Mumbai; On-site; INR 167,000 - 279,000; Full time

Job summary

Kotak Life Insurance is seeking a Sales Tele-caller in Mumbai to drive outbound calls to PSU bank managers, present product offerings, and address queries. You will generate leads, set appointments, and convert calls into sales as required, while maintaining accurate lead records and following up on inquiries.

The role emphasizes achieving daily to monthly targets, handling objections, and providing market feedback to help tailor products and services to customer needs.

Qualifications

• Strong communication skills for cold outbound calling.
• Ability to handle objections and convert calls into opportunities.
• Maintain professional conduct with customers throughout the calling process.

Responsibilities

• Make outbound calls to PSU Bank managers.
• Explain company products/services and address branch manager queries.
• Generate leads, fix appointments, or convert calls into sales as per business requirement.
• Maintain and update customer leads records.
• Follow up on previous calls and leads.
• Achieve daily/weekly/monthly call and conversion targets.
• Handle customer objections effectively.
• Provide feedback on customer response and market trends.

Skills

Communication skills

Convincing skills

Professional demeanor

Job description

Job Description

Role: Sales Tele-caller

Key Responsibilities

• Make outbound calls to PSU Bank managers
• Explain company products/services and address branch manager queries
• Generate leads, fix appointments, or convert calls into sales as per business requirement
• Maintain and update customer leads records
• Follow up on previous calls and leads.
• Achieve daily/weekly/monthly call and conversion targets
• Handle customer objections effectively
• Provide feedback on customer response and market trends

Desired profile

• Maintain a professional behavior with the customer throughout the calling process
• Good communication skills
• Good convincing skills