Customer Support Professional

Gulbonda; Bengaluru; On-site; INR 300,000 - 420,000; Full time

Job summary

Gulbonda in Bengaluru, Karnataka, is seeking a customer support professional to respond to inquiries, provide product information, and resolve issues promptly.

The role involves collaborating with internal teams to improve the overall customer experience, maintaining product knowledge, and identifying upsell opportunities to enhance customer value.

Responsibilities

• Respond to customer inquiries and resolve issues professionally and promptly.
• Provide accurate information about products or services to customers.
• Resolve complaints and concerns in a timely and efficient manner.
• Collaborate with internal teams to improve overall customer experience.
• Develop and maintain a thorough understanding of our products and services.
• Identify opportunities to upsell or cross-sell products or services to customers.

Job description

• Respond to customer inquiries and resolve issues professionally and promptly.
• Provide accurate information about products or services to customers.
• Resolve complaints and concerns in a timely and efficient manner.
• Collaborate with internal teams to improve overall customer experience.
• Develop and maintain a thorough understanding of our products and services.
• Identify opportunities to upsell or cross-sell products or services to customers.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.