Sales Support Executive (On Contract- Third party payroll)

Crisil; Mumbai; On-site; INR 450,000 - 650,000; Full time

Job summary

Crisil is seeking a candidate in Mumbai for back-office and sales operations support. The role involves coordinating invoices, NDA and documentation with clients and stakeholders, maintaining databases, and supporting BD teams with Salesforce pipeline updates and quality checks.

The ideal candidate has 2+ years in back-office/sales operations, strong MS Office skills, and effective communication with senior clients. Salesforce knowledge is a plus.

Qualifications

• Graduate/Postgraduate (preferably business/commerce background) with at least 2 years of experience in back-office and sales operations.
• Excellent working knowledge of advanced MS Excel, MS Word and MS PowerPoint, MS outlook.
• Good communications skills and experience in handling senior stakeholders and external clients
• Good to have – Salesforce knowledge and experience
• The individual should be a quick learner, diligent and efficient in timely completion of tasks assigned
• The individual should be able to think independently, logically, and critically assess the requirement and ensure troubleshooting and solutions
• The individual should be able to multi-task and handle multiple activities at a time
• The individual should have attention to detail and should be solution oriented

Responsibilities

• Conduct dip stick analysis as part of quality management process
• Timely collection of billing contact details from the client for invoicing
• Agreement, NDA and other related documentation coordination with the client and relevant stakeholders, document signing follow up, including legal coordination and templates sharing with the client.
• Maintaining the databases, periodic cleanup.
• Assist BD teams in updating pipeline in salesforce, performing quality check, and resolving routine operational queries
• Assist BD team in empanelment and RFP processes
• Resolve invoices and finance related queries along with BD and execution teams
• Supporting client outreach assignments

Skills

Excel

Word

PowerPoint

Outlook

Communication

Education

Graduate/Postgraduate in business/commerce

Tools

Salesforce

Job description

• Conduct dip stick analysis as part of quality management process
• Timely collection of billing contact details from the client for invoicing
• Agreement, NDA and other related documentation coordination with the client and relevant stakeholders, document signing follow up, including legal coordination and templates sharing with the client.
• Maintaining the databases, periodic cleanup.
• Assist BD teams in updating pipeline in salesforce, performing quality check, and resolving routine operational queries
• Assist BD team in empanelment and RFP processes
• Resolve invoices and finance related queries along with BD and execution teams
• Supporting client outreach assignments

Basic Qualification

• Graduate/Postgraduate (preferably business/commerce background) with at least 2 years of experience in back-office and sales operations.
• Excellent working knowledge of advanced MS Excel, MS Word and MS PowerPoint, MS outlook.
• Good communications skills and experience in handling senior stakeholders and external clients
• Good to have – Salesforce knowledge and experience
• The individual should be a quick learner, diligent and efficient in timely completion of tasks assigned
• The individual should be able to think independently, logically, and critically assess the requirement and ensure troubleshooting and solutions
• The individual should be able to multi-task and handle multiple activities at a time
• The individual should have attention to detail and should be solution oriented