Sales Support Executive

Digitide; Coimbatore District; On-site; INR 300,000 - 550,000; Full time

Job summary

Digitide seeks a Sales Support Executive to bolster the sales team with administrative rigor and precise record-keeping.

You will handle data entry, proposals, and customer inquiries, supporting campaigns and ensuring a smooth customer experience to help the sales force focus on growth.

Qualifications

• Bachelor's degree in business, marketing, or related field preferred.
• Minimum 2 years in sales support or admin role, BFSI experience preferred.
• Excellent communication and interpersonal skills to build strong relationships.
• Proficiency in MS Office suite and CRM systems; willingness to learn new software.
• Strong organizational skills and attention to detail for accurate record-keeping.
• Ability to work independently and manage multiple tasks.
• Customer-centric approach with focus on service quality.
• Analytical mindset with problem-solving abilities.
• Flexibility to adapt to changing priorities in a dynamic environment.
• Positive, proactive attitude contributing to a team culture.

Responsibilities

• Provide administrative support to the sales team, including data entry, report generation, and document management.
• Maintain accurate and up-to-date customer records, ensuring data integrity and confidentiality.
• Assist in lead generation and qualification, identifying potential customers and nurturing relationships.
• Support the sales team in preparing proposals, presentations, and other sales collateral.
• Handle customer inquiries and provide timely responses, ensuring a high level of customer satisfaction.
• Collaborate with marketing to develop and execute sales campaigns and strategies.
• Monitor and analyze sales performance, identifying areas for improvement and suggestions.
• Maintain an organized and efficient sales support system, ensuring smooth operations.
• Assist in coordinating sales meetings, events, and training sessions as required.
• Stay updated with industry trends and competitor activities, providing insights to the sales team.

Skills

MS Office

CRM systems

Data entry

Communication

Organizational skills

Problem-solving

Education

Bachelor's degree in Business Administration or related field

Tools

CRM systems

MS Excel

Documentation software

Job description

As a Sales Support Executive, you will play a crucial role in assisting the sales team and driving business growth. Your responsibilities will include providing administrative support, maintaining accurate records, and ensuring a positive customer experience. You will be the backbone of the sales team, enabling them to focus on their core responsibilities and achieve their targets.

Responsibilities

• Provide administrative support to the sales team, including data entry, report generation, and document management.
• Maintain accurate and up-to-date customer records, ensuring data integrity and confidentiality.
• Assist in lead generation and qualification, identifying potential customers and nurturing relationships.
• Support the sales team in preparing proposals, presentations, and other sales collateral.
• Handle customer inquiries and provide timely responses, ensuring a high level of customer satisfaction.
• Collaborate with the marketing team to develop and execute sales campaigns and strategies.
• Monitor and analyze sales performance, identifying areas for improvement and suggesting enhancements.
• Maintain an organized and efficient sales support system, ensuring smooth operations.
• Assist in coordinating sales meetings, events, and training sessions as required.
• Stay updated with industry trends and competitor activities, providing insights to the sales team.

Qualifications

• A bachelors degree in business administration, marketing, or a related field is preferred.
• Minimum 2 years of experience in a sales support or administrative role, preferably in the BFSI industry.
• Excellent communication and interpersonal skills, with the ability to build strong relationships.
• Proficiency in MS Office suite and CRM systems, with a willingness to learn new software.
• Strong organizational skills and attention to detail, ensuring accurate record-keeping.
• Ability to work independently and manage multiple tasks simultaneously.
• A customer-centric approach, with a focus on delivering exceptional service.
• Analytical mindset with problem-solving abilities, identifying and resolving issues.
• Flexibility to adapt to changing priorities and a dynamic work environment.
• A positive and proactive attitude, contributing to a positive team culture.