Sales Representative

Hexaware Technologies; Navi Mumbai; On-site; INR 179,000 - 268,000; Full time

Job summary

Hexaware Technologies in Navi Mumbai is seeking a Sales and Retention process associate to handle inbound and outbound calls for activations, upgrades, and plan details, delivering clear and accurate information. The role targets new customer engagement and retention through quality service, with a focus on achieving monthly targets and maintaining high first contact resolution.

You will collaborate with sales and customer service teams to develop strategies for improving sales techniques,

Qualifications

• Graduate/ HSC Fresher.
• Minimum 6 months experience in sales.
• Good communication skills in English.

Responsibilities

• Respond to inbound/outbound calls to customers regarding activations, upgrades, and plan details, ensuring clear and accurate information is provided.
• Collaborate with sales and customer service teams to develop strategies for improving sales techniques, customer retention, and overall service quality.

Skills

Good English communication

Education

Graduate / HSC Fresher

Job description

Process : Sales and Retention

Shift Window : 24x7 rotational shift
Working Days : 5
Week Offs : Any two (Rotational Weekoff)

Location

Navi mumbai, Ghansoli (Near Station)

Good Comms in English

Salary : Fresher 16k

Experience (upto 24k)

Requirements

• Graduate/ HSC Fresher
• Experience: Min 6 months in sales

Job Responsibilities

• Respond to inbound/outbound calls to customers regarding activations, upgrades, and plan details, ensuring clear and accurate information is provided.
• Collaborate with sales and customer service teams to develop strategies for improving sales techniques, customer retention, and overall service quality.

Rounds of Interview

• HR round
• Ops (Virtual)

Contact - Puja Sah - 8535847450