Sales Order Management Specialist

Hitachi Automotive Systems Americas, Inc.; India; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Hitachi Energy Technology Services Private Limited in Chennai, India seeks an experienced Order Management professional. You will manage customer purchase orders, ensure policy and contract compliance, and coordinate with supply chain teams to issue POs and drive on-time delivery.

The role requires 4–10 years in order management, strong SAP usage, English fluency, and leadership to manage customer expectations across regions. Familiarity with high‑voltage substation components is a plus.

Qualifications

• Graduate in Electrical Engineering with minimum 4–10 years relevant experience in Order Management.

Responsibilities

• Execute customer purchase orders and ensure all order-related activities comply with policy, contracts, quality, health, safety and environment requirements, financial targets and schedules.
• Coordinate with SCM in Saudi to issue internal PO to the respective factory.
• Coordinate with factory for order acknowledgement and resolve technical and commercial queries.
• Follow up with customer on invoicing and other commercial documents; cash collection.

Skills

Order management

SAP

Leadership

Negotiation

English proficiency

Education

Electrical Engineering degree

Tools

SAP

Job description

Location: Chennai, Tamil Nadu, India
Job ID: R0147710
Date Posted: 2026-10-07
Company Name: HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED
Profession (Job Category): Sales, Marketing & Product Management
Job Schedule: Full time
Remote: No

The opportunity

Execution of customer purchase orders and ensure that all order related activities are performed in accordance with Hitachi-Powergrids policy, contractual agreements, quality standards, health, safety and environment requirements, financial targets as well as schedule commitments.

How you’ll make an impact

• Order Management for SA Review/acknowledge the order file from Sales team.
• Coordinate with SCM in Saudi to issue the internal PO to the respective PGHV factory.
• Coordinate with factory for order acknowledgement and resolve technical & commercial quries.
• Follow up with the customer on 2617 responsibilities such as: advance invoice, Proforma invoice for the LC, tax invoice or any commercial documents …etc). Cash collection.
• Coordinate between customer and factory project manager and make sure the delivery is as planned and agreed.
• Coordinate with local SCM and logistics teams regarding shipment (in case of DDP delivery) and ensure the materials are delivered with signed delivery note.
• Project closeout and archiving

Principles

• Adhere to the Order management processes in the organization.
• Ensure implementation and compliance of OHS group guidelines.
• Ensure Hitachi Energy integrity guidelines are followed in the team.
• Ensure IS security policy followed in the team.
• Acts as role model for the team.

Challenges

• Close collaboration and regular connect with all the relevant stakeholders and functions.
• Managing expectation of customers and internal stakeholders across diverse geographies & cultures
• Communication with various disciplines.
• Making sure, everyone has understood and is truly commited to their contributing task.
• Anticipate what potentially can go wrong or delay and proactively rise the concerns

Your Background

• Excellent skills in Speaking, Reading and writing English language
• Graduate in Electrical Engineering with minimum 4 - 10 years relevant experience in Order Management.
• Preference will be given to those who have expereience in handling High Voltage Substation components.
• Should be familiar in working with SAP.
• Should possess strong leadership skills & negotiation skills to convince customers & stakeholders
• Ability to work under pressure to manage customer expectations.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process.

About Us

Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.