Sales Order Management Specialist

Hitachi Energy Ltd.; Chennai District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Hitachi Energy Ltd. is seeking an Order Management professional in Chennai to own order execution from sales handoffs to delivery, ensuring adherence to policies, contractual terms and quality standards. You will coordinate with global SCM and factories to secure timely acknowledgments and invoicing.

The role requires an Electrical Engineering graduate with 4–10 years in order management, SAP proficiency, and strong leadership to manage diverse stakeholders and delivery commitments.

Qualifications

• Excellent spoken, reading and written English.
• Graduate in Electrical Engineering with 4–10 years in Order Management.
• Preference for experience with High Voltage Substation components.

Responsibilities

• Review and acknowledge order files from Sales.
• Coordinate with SCM in Saudi to issue internal PO to the PGHV factory and follow up on delivery.
• Ensure compliance with policies, contracts, quality, safety and environment standards and financial targets.

Skills

English proficiency

Leadership

Negotiation

Pressure handling

Order management

Education

Electrical Engineering degree

Tools

SAP

Job description

Execution of customer purchase orders and ensure that all order related activities are performed in accordance with Hitachi-Powergrids policy, contractual agreements, quality standards, health, safety and environment requirements, financial targets as well as schedule commitments.

The opportunity:

Execution of customer purchase orders and ensure that all order related activities are performed in accordance with Hitachi-Powergrids policy, contractual agreements, quality standards, health, safety and environment requirements, financial targets as well as schedule commitments.

How you’ll make an impact:

Order Management for SA

• Review/acknowledge the order file from Sales team.
• Coordinate with SCM in Saudi to issue the internal PO to the respective PGHV factory.
• Coordinate with factory for order acknowledgement and resolve technical & commercial quries.
• Follow up with the customer on 2617 responsibilities such as: advance invoice, Proforma invoice for the LC, tax invoice or any commercial documents …etc)).
• Cash collection.
• Coordinate between customer and factory project manager and make sure the delivery is as planned and agreed.

• Coordinate with local SCM and logistics teams regarding shipment (in case of DDP delivery) and ensure the materials are delivered with signed delivery note.
• Project closeout and archiving

Principles:

• Adhere to the Order management processes in the organization.
• Ensure implementation and compliance of OHS group guidelines.
• Ensure Hitachi Energy integrity guidelines are followed in the team.
• Ensure IS security policy followed in the team.
• Acts as role model for the team.

Challenges

• Close collaboration and regular connect with all the relevant stakeholders and functions.
• Managing expectation of customers and internal stakeholders across diverse geographies & culture
• Communication with various disciplines. Making sure, everyone has understood and is truly commited to their contributing task.
• Anticipate what potentially can go wrong or delay and proactively rise the concerns

Your Background:

• Excellent skills in Speaking, Reading and writing English language
• Graduate in Electrical Engineering with minimum 4 - 10 years relevant experience in Order Management.
• Preference will be given to those who have expereience in handling High Voltage Substation components.
• Should be familiar in working with SAP.
• Should possess strong leadership skills & negotiation skills to convince customers & stakeholders
• Ability to work under pressure to manage customer expectations.

We are a global leader in electrification, powering the electricity era to meet the energy demands of today, and the next 25 years. As the energy arm of Hitachi Group, over three billion people depend on our pioneering, mission-critical technologies to power their daily lives.

With over a century of innovation, we are addressing the most urgent energy challenge of our time: driving the evolution of the world’s energy system to ensure abundant, secure, affordable, and sustainable power for today’s generation and the next.

With an unparalleled installed base in over 140 countries, we are the grid ecosystem partner across the utility, industry, data center, and transportation sectors. Headquartered in Switzerland, we employ over 56,000 people in 60 countries and generate revenues of around $20 billion USD.