Project Specialist

Hitachi Automotive Systems Americas, Inc.; Vadodara; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Hitachi Energy India Limited in Vadodara, Gujarat, invites an experienced Project Specialist for the High Voltage Business to join our team. You will coordinate with Sales, Operations, and Supply Chain to drive order execution from booking to dispatch.

The ideal candidate has a electrical engineering degree, 5–10 years’ experience in order handling and SAP, with strong communication and data-analysis skills to ensure a positive customer experience.

Qualifications

• Bachelor’s in electrical engineering with 5-10 years of experience.
• Experience in Order handling / Order management from Switchgears / disconnectors / instrument transformers.
• Handled order execution.
• SAP Knowledge.

Responsibilities

• Customer assistance (Domestic & Export) ensures resolution of customer issues by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams.
• Coordinates resolution with After-Sales Service and/or Spare Parts teams.
• Customer requests recommends appropriate solution for customer requests, and coordinates with related teams to ensure complete handling of the request (production capability and scheduling, resourcing, quotes, price lists, invoice).
• Customer relations proactively informs customers about issue status based on inputs and clarifies any questions.
• Ensures a positive customer experience throughout the entire process.
• Responsible for all the projects for the assigned region – from order booking to dispatch – Drawing approvals / manufacturing schedules / Including FAT / Payment terms / SAP invoicing.
• Data analysis prepares and analyzes regular statistics (e.g., forecast) using available tools and collecting relevant information.

Skills

Customer relations

Data analysis

Communication skills

Education

Bachelor’s degree in electrical engineering

Tools

SAP

Job description

Location: Maneja, Gujarat, India Job ID: R0061989 Date Posted: 2024-09-23 Company Name: HITACHI ENERGY INDIA LIMITED Profession (Job Category): Project/Program Management Job Schedule: Full time Remote: No

Job Description:

Business Information Hitachi Energy is currently looking for a Project Specialist for the High Voltage Business to join their team in Vadodara, Gujarat India. This team seeks a skilled and motivated individual. Hitachi Energy is a leader in high-voltage technology, offering a wide range of high-voltage products up to 1,200-kilovolt (kV) helping enhance the safety, reliability and efficiency of power networks while minimizing environmental impact. Our technology leadership continues to facilitate innovations in power transmission, enabling smart grids and enhancing eco-efficiency. Hitachi Energy’s EconiQ™ high-voltage portfolio eliminates SF6 with reliable and scalable solutions for the lowest carbon footprint. The EconiQ line has achieved two world’s first – the replacement of SF6 in existing high-voltage equipment called EconiQ retrofill and the breakthrough SF6-free 420 kV circuit-breaker. Hitachi Energy has placed sustainability at the heart of its Purpose and is advancing a sustainable energy future for all. The ideal candidate must enjoy working in a dynamic, fast-paced business environment. He or she must be flexible to accommodate business requirements and experience in working with diverse groups and cultures. The ability to multitask & delivers within timelines is essential. The candidate will have excellent communications skills.

Mission Statement:

Provide internal and external customer support (e.g., technical, order assistance, payment-related assistance) and coordinate with relevant resources to have complete case ownership and to increase customer satisfaction.

Your Responsibilities

• Customer assistance (Domestic & Export ) ensures the resolution of customer issues (e.g., order, technical, payment) by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams.
• Coordinates resolution with After-Sales Service and/or Spare Parts teams.
• Customer requests recommends appropriate solution for customer requests, and coordinates with related teams to ensure the complete handling of the request (e.g., production capability and scheduling, resourcing, quotes, price lists, invoice) is in place.
• Customer relations proactively informs customers about issue status based on inputs and clarifies any questions.
• Ensures a positive customer experience throughout the entire process.
• Responsible for all the projects for the assigned region – from order booking to dispatch – Drawing approvals / manufacturing schedules / Including FAT / Payment terms / SAP invoicing.
• Data analysis prepares and analyzes regular statistics (e.g., forecast) using available tools and collecting relevant information.

Living the core values of safety & integrity which means taking responsibility of your own actions while caring for your colleagues and the business.

Your background

• Bachelor’s in electrical engineering with 5-10 years of experience
• Experience in Order handling / Order management from Switchgears / disconnectors / instrument transformers.
• Handled order execution.
• SAP Knowledge.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process.

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Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting.

To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

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