Sales Ops Manager

Aelum Consulting - ServiceNow Premier Partner; Dadri; On-site; INR 1,000,000 - 2,000,000; Full time

Job summary

Aelum Consulting - ServiceNow Premier Partner in Dadri is seeking a Sales Operations Manager to enhance CRM structures and support sales effectiveness. This role involves designing lifecycle frameworks, improving data consistency, and developing performance insights for the sales team.

The ideal candidate should have 3 to 8 years in Sales Operations, strong experience with HubSpot, and excellent skills in Excel and dashboard building.

Qualifications

• 3–8 years in Sales Operations / Revenue Operations.
• Strong hands-on experience with HubSpot.
• Comfortable turning sales data into actionable insights.

Responsibilities

• Build systems for Sales, BDR, and AE teams.
• Translate sales activity into clear visibility.
• Support the rhythm of business with reporting.

Skills

Sales Operations

HubSpot

Excel/Sheets

Dashboard-building

Job description

About Us

Aelum Consulting is an emerging Enterprise Service Management service provider with over 5+ years of experience in providing end-to-end solutions around ITSM Process, ServiceNow Implementation, Consulting, development and support. We have over 11000+ hours of experience in designing empirical processes for our valuable customers that reduced their operating costs (reduced ~750K for our prestigious customers in 3 years).

Job Description

Role Summary

We’re looking for a Sales Operations Manager at Aelum. This role focuses on building systems, insights, and processes that help our Sales, BDR, and AE teams perform at their best. You will translate sales activity into clear visibility, help leadership make data‑backed decisions, and ensure our revenue processes scale smoothly as the team grows. This is a strategic + hands‑on RevOps role focused on enablement, clarity, and growth.

What You Will Drive

Revenue Systems & CRM Excellence

• Design and evolve lifecycle and pipeline stage frameworks
• Shape CRM structures that make it easy for sales teams to work efficiently
• Improve data consistency so reporting is reliable and actionable
• Document best practices and make CRM usage simple and intuitive

Pipeline Visibility & Forecast Confidence

• Turn pipeline data into meaningful insights for sales leadership
• Support weekly pipeline discussions with structured analysis
• Identify trends in deal movement and conversion to guide strategy
• Help improve forecast confidence through better process and visibility

Performance Insights

• Build performance views that help early‑career sales talent improve
• Provide activity and outcome insights to sales managers for coaching
• Support lead routing and response processes to maximise opportunity creation
• Partner with SDR and Sales leaders to refine outreach and follow‑up effectiveness

Dashboards, Leadership Reporting & Cadence

• Develop executive dashboards that clearly show funnel health and revenue progress
• Deliver a monthly summary highlighting performance, trends, and risks
• Support the rhythm of business by organising reporting for sales reviews
• Turn raw data into stories that guide decision‑making

Sales Planning & Performance Support

• Support target‑setting and performance tracking processes
• Maintain attainment and incentive tracking visibility
• Assist with sales planning, segmentation insights, and territory views
• Sales leaders have real‑time visibility into the pipeline and performance
• Forecast discussions are structured, data‑backed, and confident
• Use performance insights to coach effectively
• Leadership receives clear, insight‑driven revenue summaries
• CRM and reporting systems feel simple and helpful to the sales team

Ideal Candidate Profile

• 3–8 years in Sales Operations / Revenue Operations
• Strong hands‑on experience with HubSpot
• Comfortable turning sales data into actionable insights
• Experience supporting SDR and inside sales teams
• Strong Excel/Sheets and dashboard‑building skills
• Able to work closely with leadership and influence through clarity and structure

Nice to Have

• Experience in B2B enterprise or partner‑led sales
• Exposure to BFSI or enterprise technology environments
• Understanding of funnel analytics and sales forecasting models