Sales Officer - DST

AU SMALL FINANCE BANK

Mumbai

On-site

INR 520,000 - 760,000

Full time

9 days ago
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Job summary

AU Small Finance Bank Limited is seeking a dedicated Sales Officer to promote and sell our financial products. You will drive growth by engaging customers, understanding their needs, and offering suitable banking solutions. The role requires strong communication skills, market insight, and a track record of meeting targets.

You will collaborate with marketing and product teams to execute campaigns, maintain customer relationships, and ensure regulatory compliance across sales activities.

Qualifications

  • Bachelor's degree in Business Administration, Finance, Marketing, or a related field.
  • 3-5 years of experience in sales within the financial services sector, preferably in banking.
  • Proven track record of meeting or exceeding sales targets in a competitive environment.
  • Strong knowledge of banking products, financial regulations, and market dynamics.
  • Excellent communication, negotiation, and presentation skills.
  • Proficiency in CRM software and Microsoft Office Suite.

Responsibilities

  • Develop and implement sales strategies to achieve branch and bank-wide targets for financial products and services.
  • Identify and engage potential customers through market research, networking, and lead generation activities.
  • Conduct detailed needs analysis to recommend appropriate banking solutions tailored to individual and business clients.
  • Build and maintain strong relationships with existing and prospective customers to foster loyalty and repeat business.
  • Collaborate with marketing and product teams to design and execute promotional campaigns and sales initiatives.
  • Monitor market trends, competitor activities, and customer feedback to adapt sales approaches and improve service delivery.
  • Prepare and present regular sales reports, forecasts, and performance analysis to senior management.
  • Ensure compliance with regulatory requirements and internal policies during all sales processes.
  • Participate in training programs to stay updated on new products, services, and industry developments.
  • Resolve customer queries and issues promptly to maintain high levels of customer satisfaction.

Skills

Financial products
CRM knowledge
Sales strategy
Lead generation
Negotiation
Market analysis
Regulatory compliance
Communication
Forecasting
Problem solving
Team collaboration
Time management
CRM software
MS Office

Education

Bachelor’s degree

Tools

CRM software
Microsoft Office

Job description

Job Description
Group Company

AU Small Finance Bank Limited

Designation

Sales Officer - DST

Office Location
Position description

#*Position description*#

Primary Responsibilities

#*Primary Responsibilities*#

Additional Responsibilities

#*Additional Responsibilities*#

Reporting Team
  • Reporting Designation: #*Reporting Designation*#
  • Reporting Department: #*Reporting Department*#
Educational Qualifications Preferred

#*Education and Experience*#

  • Category: #*Category*#
  • Field specialization: #*Field specialization*#
  • Degree: #*Degree*#
  • Academic score: #*Academic score*#
  • Institution tier: #*Institution tier*#
Required Certification/s

#*Required Certification/s*#

Required Training/s

#*Required Training/s*#

Required Work Experience
  • Industry: #*Industry*#
  • Role: #*Role*#
  • Years of experience: #*Years of experience*#
Job Brief

AU Small Finance Bank Limited is seeking a dedicated and results-driven Sales Officer to join our dynamic Sales Department. This role is pivotal in driving the bank's growth by effectively promoting and selling our financial products and services to a diverse customer base. The ideal candidate will possess a deep understanding of the financial services industry, excellent interpersonal skills, and a proven track record in achieving sales targets. This position requires strategic planning, customer relationship management, and collaboration with cross-functional teams to enhance market penetration and customer satisfaction.

Responsibilities
  • Develop and implement sales strategies to achieve branch and bank-wide targets for financial products and services.
  • Identify and engage potential customers through market research, networking, and lead generation activities.
  • Conduct detailed needs analysis to recommend appropriate banking solutions tailored to individual and business clients.
  • Build and maintain strong relationships with existing and prospective customers to foster loyalty and repeat business.
  • Collaborate with marketing and product teams to design and execute promotional campaigns and sales initiatives.
  • Monitor market trends, competitor activities, and customer feedback to adapt sales approaches and improve service delivery.
  • Prepare and present regular sales reports, forecasts, and performance analysis to senior management.
  • Ensure compliance with regulatory requirements and internal policies during all sales processes.
  • Participate in training programs to stay updated on new products, services, and industry developments.
  • Resolve customer queries and issues promptly to maintain high levels of customer satisfaction.
Skill
  • Financial Product Knowledge
  • Customer Relationship Management (CRM)
  • Sales Strategy Development
  • Lead Generation and Prospecting
  • Negotiation and Closing Skills
  • Market Analysis
  • Regulatory Compliance
  • Communication and Presentation
  • Data Reporting and Forecasting
  • Problem Solving
  • Team Collaboration
  • Time Management
Preferred Qualifications
  • Bachelor’s degree in Business Administration, Finance, Marketing, or a related field.
  • Minimum of 3-5 years of experience in sales within the financial services sector, preferably in banking.
  • Proven track record of meeting or exceeding sales targets in a competitive environment.
  • Strong knowledge of banking products, financial regulations, and market dynamics.
  • Excellent communication, negotiation, and presentation skills.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Ability to work independently and as part of a team in a fast-paced environment.
Key Performance Indicators

#*Key Performance Indicators*#

Required Competencies

#*Required Competencies*#

Required Knowledge

#*Required Knowledge*#

Required Skills

#*Required Skills*#

Required Abilities
  • Physical: #*Physical*#
  • Other: #*Other*#
Work Environment Details

#*Work Environment Details*#

Specific Requirements
  • Travel: #*Travel*#
  • Vehicle: #*Vehicle*#
  • Work Permit: #*Work Permit*#
Other Details
  • Pay Rate: #*Pay Rate*#
  • Contract Types: #*Contract Types*#
  • Time Constraints: #*Time Constraints*#
  • Compliance Related: #*Compliance Related*#
  • Union Affiliation: #*Union Affiliation*#
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