Sales Officer - DST

AU SMALL FINANCE BANK

Gurugram District

On-site

INR 350,000 - 600,000

Full time

7 days ago

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Job summary

AU Small Finance Bank Limited is seeking a dedicated Sales Officer to join our dynamic Sales Department. This role is pivotal in promoting and selling our financial products and services to a diverse customer base, and in building long-term client relationships.

This position requires a proactive approach to identifying new business opportunities, meeting sales targets, and contributing to the bank's sales strategy.

Qualifications

Bachelor's degree in Business Administration, Finance, or related field; MBA or equivalent is an advantage.
Minimum 3–5 years in sales within financial services, preferably banking.
Proven track record of meeting/exceeding sales targets in a competitive environment.
Strong knowledge of banking products, regulations and market dynamics.
Excellent communication, negotiation and presentation skills.

Responsibilities

Develop and implement strategic sales plans to achieve branch and bank-wide targets.
Identify potential customers through market research, networking and lead generation.
Conduct needs analysis to tailor banking products to customer requirements.
Build and maintain relationships with clients to foster loyalty and retention.
Collaborate with credit, operations and marketing for seamless service delivery.
Monitor market trends and competitors to adapt sales strategies.
Prepare and present sales reports, forecasts and performance metrics.
Ensure compliance with regulatory guidelines and internal policies.
Participate in training to stay updated on products and industry developments.
Resolve customer queries promptly to maintain satisfaction.

Skills

Financial Product Knowledge

CRM

Sales Strategy Development

Lead Generation

Negotiation

Market Analysis

Regulatory Compliance

Communication

Data Reporting

Problem Solving

Education

Bachelor's degree in Business Administration/Finance

Tools

CRM software

MS Office

Job description

Job Description

Group Company

AU Small Finance Bank Limited

Designation

Sales Officer - DST

Office Location

#*Office Location*#

Position description

#*Position description*#

Primary Responsibilities

#*Primary Responsibilities*#

Additional Responsibilities

#*Additional Responsibilities*#

Reporting Team

Reporting Designation: #*Reporting Designation*#
Reporting Department: #*Reporting Department*#

Educational Qualifications Preferred

Category: #*Category*#
Field specialization: #*Field specialization*#
Degree: #*Degree*#
Academic score: #*Academic score*#
Institution tier: #*Institution tier*#

Required Certification/s

#*Required Certification/s*#

Required Training/s

#*Required Training/s*#

Required Work Experience

Industry: #*Industry*#
Role: #*Role*#
Years of experience: #*Years of experience*#

Job Brief

AU Small Finance Bank Limited is seeking a dedicated and results-driven Sales Officer to join our dynamic Sales Department. This role is pivotal in driving the bank's growth by effectively promoting and selling our financial products and services to a diverse customer base. The ideal candidate will possess a strong understanding of the financial services industry, excellent interpersonal skills, and the ability to build and maintain long-term client relationships. This position requires a proactive approach to identifying new business opportunities, meeting sales targets, and contributing to the overall success of the bank's sales strategy.

Responsibilities

Develop and implement strategic sales plans to achieve branch and bank-wide targets for financial products and services.
Identify and engage potential customers through market research, networking, and lead generation activities.
Conduct detailed needs analysis to recommend appropriate banking products tailored to customer requirements.
Build and maintain strong relationships with existing and prospective clients to foster customer loyalty and retention.
Collaborate with cross-functional teams including credit, operations, and marketing to ensure seamless service delivery.
Monitor market trends, competitor activities, and customer feedback to adapt sales strategies accordingly.
Prepare and present sales reports, forecasts, and performance metrics to senior management.
Ensure compliance with regulatory guidelines and internal policies during all sales activities.
Participate in training programs to stay updated on new products, services, and industry developments.
Resolve customer queries and issues promptly to maintain high levels of customer satisfaction.

Skill

Financial Product Knowledge
Customer Relationship Management (CRM)
Sales Strategy Development
Lead Generation and Prospecting
Negotiation and Closing Skills
Market Analysis
Regulatory Compliance
Communication and Presentation
Data Reporting and Forecasting
Problem Solving

Preferred Qualifications

Bachelor's degree in Business Administration, Finance, or a related field; MBA or equivalent is an advantage.
Minimum of 3-5 years of experience in sales within the financial services sector, preferably in banking.
Proven track record of meeting or exceeding sales targets in a competitive environment.
Strong knowledge of banking products, financial regulations, and market dynamics.
Excellent communication, negotiation, and presentation skills.
Ability to work independently as well as part of a team in a fast-paced environment.
Proficiency in CRM software and MS Office applications.

Key Performance Indicators

#*Key Performance Indicators*#

Required Competencies

#*Required Competencies*#

Required Knowledge

#*Required Knowledge*#

Required Skills

#*Required Skills*#

Required Abilities