Sales Officer - Adhesives - Malappuram

Astral Adhesives; India; Remote; INR 350,000 - 520,000; Full time

Job summary

Astral Adhesives is seeking a Field Sales Execution role to drive distributor-led sales, plan monthly territory objectives, and support distributors with visits, communications, and timely material service.

The position also covers process compliance, system attendance, and ensuring productive visits, with a focus on resolving distributor and customer complaints and expanding outlet reach.

Responsibilities

• Deriving Sales from distributor as per assigned DRCP.
• Prepare plan to achieve the assigned business objectives for the territory on a monthly level and work towards achievement of targets.
• Assist distributors in achieving their overall sales target through regular visits, scheme communication and timely material service.
• Ensure to adhere DRCP strictly as planned by TSM.
• Mark attendance in system through DRCP on daily basis to validate the number of visits of Retailers, Distributors, Applicators of the assigned areas and territories.
• Ensure to convert visit into productive calls.
• Ensure to fulfill assigned outlets and distributors on daily basis to complete desired KIs.
• Assist distributors in providing solution to his contractors as well as end consumers for any complaints or queries
• Provide information of Vishwas App and ensure all distributors book order through Vishwas App only.
• Ensure availability of material, services and promotional tools to the distributors through co-ordination with other stakeholders
• Evaluate the branding potential at identified counters and subsequently providing of display board and panels to maximize visibility
• Ensure to connect users directly at distributors places in order to communicate and understand their concern and give them right information about product benefits and content usages.
• Ensure to add new outlets as per framed targets to enhance productivity of the assigned areas and number of Distributors.
• Ensure to revive unproductive outlets since last 6 months and fetch business from by visiting regularly.
• Ensure payment collections from distributors as per the set benchmarks.
• Monitor the outstanding payments on regular basis and take measure to minimize the over dues.
• Follow-up on billing and fulfillment of orders in the system.
• Understand Distributor complaints Investigate and resolve distributors level and customer level complaints within the defined timelines or elevate the same to higher authority if required.

Job description

Field Sales Execution

• Deriving Sales from distributor as per assigned DRCP.
• Prepare plan to achieve the assigned business objectives for the territory on a monthly level and work towards achievement of targets.
• Assist distributors in achieving their overall sales target through regular visits, scheme communication and timely material service.

Process Compliance & System Integration

• Ensure to adhere DRCP strictly as planned by TSM.
• Mark attendance in system through DRCP on daily basis to validate the number of visits of Retailers, Distributors, Applicators of the assigned areas and territories.
• Ensure to convert visit into productive calls.
• Ensure to fulfill assigned outlets and distributors on daily basis to complete desired KIs

Distributors Visits & Assistance

• Assist distributors in providing solution to his contractors as well as end consumers for any complaints or queries
• Provide information of Vishwas App and ensure all distributors book order through Vishwas App only.
• Ensure availability of material, services and promotional tools to the distributors through co-ordination with other stakeholders
• Evaluate the branding potential at identified counters and subsequently providing of display board and panels to maximize visibility

User Connect Visits

• Ensure to connect users directly at distributors places in order to communicate and understand their concern and give them right information about product benefits and content usages.

Special Initiatives

• Ensure to add new outlets as per framed targets to enhance productivity of the assigned areas and number of Distributors.
• Ensure to revive unproductive outlets since last 6 months and fetch business from by visiting regularly.

Receivable Collection & Follow up

• Ensure payment collections from distributors as per the set benchmarks.
• Monitor the outstanding payments on regular basis and take measure to minimize the over dues.
• Follow-up on billing and fulfillment of orders in the system.

Customer Complaints Resolution

• Understand Distributor complaints Investigate and resolve distributors level and customer level complaints within the defined timelines or elevate the same to higher authority if required.