Sales Manager - Tele RM

Deutsche Bank; Mumbai; Híbrido; INR 600.000 - 1.000.000; Tempo integral

Resumo da vaga

Deutsche Bank in Mumbai is seeking a Sales Manager – Tele RM to drive telephonic campaigns for acquiring new customers and retaining existing clients. You will sell retail loan products and mobilize low-cost deposits to meet targets, while guiding customers on rates and documentation.

The role requires 1–3 years in tele-sales or banking, strong English and regional language skills, and adept use of CRM tools. On-site Mumbai location with growth in customer engagement and digital lead follow-up.

Qualificações

• 1–3 years of tele-sales, banking or financial services experience.

Responsabilidades

• Outbound Prospecting: Call potential customers from provided databases to pitch banking products.

Conhecimentos

Tele-sales

Banking

Financial services

BPO outbound sales

CRM tools

Excel

Negotiation

English communication

Regional languages

Formação

Graduate

Ferramentas

CRM tools

LMS

Excel

Descrição da vaga

Job Title: Sales Manager - Tele RM

Corporate Title: NCT

Location: Mumbai, Nirlon Knowledge Pk B1

Role Description

• A Sales manager (Assets & Liability Products) manages telephonic campaigns to acquire new customers and retain existing ones.
• The role focuses on selling retail loan products (Assets) and mobilizing low-cost deposits (Liabilities) to meet assigned financial targets.

Your key responsibilities

Sales & Business Development

• Outbound Prospecting: Call potential customers from provided databases to pitch banking products.
• Asset Sales: Market and sell Loans, Business Loans, LAP, and Working Capital.
• Liability Mobilization: Source new Savings Accounts, Current Accounts, and Term Deposits.

Customer Engagement & Support

• Lead Nurturing: Follow up on digital leads, website inquiries, and dropped application funnels.
• Product Guidance: Explain interest rates, processing fees, loan eligibility, and documentation requirements clearly.
• Query Resolution: Address customer grievances, product doubts, and fee-related questions professionally.

Your skills and experience

• Graduate in any discipline (Commerce, Business Administration, or Finance preferred).
• 1 to 3 years of experience in tele-sales, banking, financial services, or BPO outbound sales.
• Strong command over regional languages and English (both verbal and written).
• Excellent negotiation skills with the ability to handle customer objections.
• Familiarity with CRM tools, LMS, and Excel.

Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.