Sales Manager-Personal Loan-Sales

Kotak Mahindra Bank; Mahesana; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Kotak Mahindra Bank is seeking a Sales Manager to lead a team focused on personal loan growth. You will guide, coach, and drive strategy to meet and exceed targets while ensuring excellent customer satisfaction.

You will analyze market trends, manage client relationships, and ensure compliance with banking policies. The role requires strong leadership, data-driven decisions, and willingness to travel as needed.

Qualifications

• Bachelor’s degree in business, sales, or related field.
• Minimum 5 years in a sales management role, preferably in the banking or financial services industry.
• Proven track record of achieving sales targets and managing high-performing sales teams.
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities, with data-driven decision making.
• Proficiency in using CRM systems and sales analytics tools.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Willingness to travel for business purposes as required.
• Fluency in English and Hindi, with the ability to communicate effectively with customers and colleagues.

Responsibilities

• Manage and mentor a team of sales executives, providing regular performance feedback and coaching.
• Develop and execute sales strategies to achieve personal loan sales targets.
• Analyse market trends, competitor activities, and customer preferences to identify growth opportunities.
• Build and maintain strong relationships with existing and potential clients, ensuring a high level of customer satisfaction.
• Ensure compliance with bank policies, procedures, and regulatory requirements in all sales activities.
• Monitor and evaluate sales team performance, identifying areas for improvement and implementing necessary actions.
• Collaborate with marketing and operations to align sales efforts and enhance customer experience.
• Stay updated with industry developments and best practices, attending training/workshops as required.
• Prepare and present sales reports with insights and recommendations to senior management.
• Conduct regular team meetings, provide motivation, and address concerns.

Skills

Leadership

Communication

Interpersonal skills

Analytical thinking

Problem-solving

CRM proficiency

Sales analytics tools

Time management

Travel willingness

English/Hindi fluency

Education

Bachelor’s degree in business, Sales, or related field

Tools

CRM software

Sales analytics tools

Job description

Job Description:

Job Description

As a sales Manager, you will play a crucial role in driving the growth and success of our personal loan business. You will lead a team of sales professionals, providing guidance, motivation, and support to ensure they meet and exceed sales targets. Your responsibilities will include developing and implementing sales strategies, analysing market trends, and identifying new business opportunities. You will also be responsible for maintaining strong relationships with clients, ensuring their satisfaction, and fostering a positive brand image.

Responsibilities

• Manage and mentor a team of sales executives, providing regular performance feedback and coaching.
• Develop and execute sales strategies to achieve personal loan sales targets.
• Analyse market trends, competitor activities, and customer preferences to identify growth opportunities.
• Build and maintain strong relationships with existing and potential clients, ensuring a high level of customer satisfaction.
• Ensure compliance with bank policies, procedures, and regulatory requirements in all sales activities.
• Monitor and evaluate sales team performance, identifying areas for improvement and implementing necessary actions.
• Collaborate with other departments, such as marketing and operations, to align sales efforts and enhance overall customer experience.
• Stay updated with industry developments and best practices, attending relevant training and workshops as required.
• Prepare and present sales reports, providing insights and recommendations to senior management.
• Conduct regular team meetings, providing motivation, and addressing any concerns or challenges.

Qualifications

• Bachelor’s degree in business, Sales, or a related field.
• Minimum 5 years of experience in a sales management role, preferably in the banking or financial services industry.
• Proven track record of achieving sales targets and managing high-performing sales teams.
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities, with the ability to make data-driven decisions.
• Proficiency in using CRM systems and sales analytics tools.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Willingness to travel for business purposes as required.
• Fluency in English and Hindi, with the ability to communicate effectively with customers and colleagues.

Requirements: