Sales Manager- Gold Loan (Direct)

IDFC FIRST Bank; Secunderabad; On-site; INR 600,000 - 1,200,000; Full time

Job summary

IDFC FIRST Bank seeks a Sales Manager – Direct for Gold Loan in Retail Banking. The role focuses on sourcing gold loan business through open markets, digital leads, and local channels, while managing a Direct Selling Team to meet targets with high portfolio quality and strict compliance.

You will drive field sourcing, lead conversion, and branch coordination to ensure timely disbursement and accurate KYC across the assigned location.

Qualifications

• Minimum 2 years of experience in retail banking sales.
• Graduation required; any field.

Responsibilities

• Drive customer acquisition through open market sourcing, referrals, and local channel relationships.
• Convert digital leads from SO App and online platforms with prompt action and follow-up.
• Ensure effective lead tracking, quality calling, and closure of ageing and pending leads.
• Conduct regular field visits for sourcing, competition mapping, and opportunity identification.
• Coordinate with branch operations for smooth loan processing and disbursements.

Skills

Sales

Channel sales

Lead follow-up

KYC basics

Education

Graduate degree

Job description

Job Requirements

Role/ Job Title: Sales Manger- Direct-Gold Loan

Business: Retail Banking

Function/ Department: Gold Loan

Job Purpose

'The Sales Manager – Direct is responsible for sourcing and driving gold loan business through sales channels at the assigned location. The role focuses on open market sourcing, digital lead conversion, execution of local marketing activities, and managing the DST (Direct Selling Team) to achieve sales targets while maintaining portfolio quality and compliance.

Key / Primary Responsibilities

• Drive customer acquisition through open market sourcing, referrals, and local channel relationships.
• Convert digital leads received from SO App and online platforms with prompt action and follow-up.
• Ensure effective lead tracking, quality calling, and closure of ageing and pending leads.
• Conduct regular field visits for sourcing, competition mapping, and opportunity identification.
• Execute branch-level BTL activities such as canopies, society activations, shop branding and stalls.
• Achieve assigned monthly sales, disbursement, and revenue targets for the location/territory.
• Ensure high-quality sourcing with complete documentation, accurate KYC, and adherence to compliance norms.
• Coordinate with branch operations for smooth loan processing and disbursements.
• Strong knowledge of local markets, sourcing practices, and customer handling.
• Maintain timely and accurate reporting on leads, sales, DST productivity, and BTL activities.
• Report directly to the Location Head and work closely to achieve business objectives.

Secondary Responsibilities

• '-Recommend process changes in order to improve service efficiency and quality across the assigned area
• '-Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high quality customer service
• '-Leverage in-house synergies through collaboration with internal stakeholders

Qualifications

Graduate Degree: any

Years of Experience: 2 Years