Sales Manager - Digital Learning and eBooks

Wolters Kluwer; Gurugram District; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Wolters Kluwer seeks a Field Sales Executive (Sales Manager – eBooks) to drive national growth of the Lippincott Medical Education (LME) portfolio in India. You will lead a sales team, manage key accounts, and build partnerships with medical colleges, universities, and government bodies.

The role focuses on renewals, cross-sell, and multi-year collaborations. The ideal candidate has 8–12 years in Education/EdTech or SaaS sales, strong relationship-building skills, and experience with CRM tools

Qualifications

• 8–12 years of experience in Education, EdTech, Healthcare Education, Publishing, or SaaS sales.
• Proven experience managing a sales team while carrying an individual sales target.
• Strong institutional and key account management skills.
• Ability to engage and influence senior academic and government stakeholders.
• Experience with CRM tools (SFDC preferred) and data-driven sales management.
• Excellent communication, presentation, and relationship-building skills.

Responsibilities

• Lead and coach a team of sales professionals to achieve regional and national targets.
• Own both team quota and individual sales targets, leading from the front on key accounts.
• Drive new customer acquisition, account expansion, renewals, and revenue growth across the LME portfolio.
• Build a strong sales pipeline, maintain forecast accuracy, and ensure CRM usage.
• Conduct customer meetings, product presentations, and executive-level engagements to accelerate growth.
• Monitor market trends, competitive activity, and customer needs to identify growth opportunities.

Skills

Sales leadership

Key account management

Stakeholder engagement

Sales coaching

Forecasting

CRM experience (SFDC)

Communication & presentation

Tools

SFDC (Salesforce)

Job description

Field Sales Executive (Sales Manager – eBooks (LME Business, India)

About Wolters Kluwer

Wolters Kluwer is a global leader in professional information, software solutions, and services for healthcare, tax & accounting, governance, risk & compliance, and legal sectors. Serving customers in more than 180 countries, Wolters Kluwer helps professionals make critical decisions that improve outcomes and drive organizational success. In India, Wolters Kluwer has evolved from a traditional publishing business into a leading provider of digital learning and clinical solutions, supporting medical education institutions, healthcare professionals, and healthcare organizations through innovative content and technology platforms.

Position Summary

The Sales Manager – LME Business, India will lead the national growth strategy, sales execution, and market expansion for Wolters Kluwer's Lippincott Medical Education (LME) portfolio, including eBooks, digital learning platforms, assessment solutions, AI-enabled learning tools, and other institutional solutions for medical, nursing, and health sciences education. This is a strategic leadership role responsible for driving revenue growth, building a high-performing sales team, expanding institutional adoption, and strengthening relationships with key stakeholders across medical colleges, universities, nursing colleges, teaching hospitals, government institutions, and healthcare education ecosystems. The successful candidate will combine strong people leadership with strategic selling expertise, managing both direct and partner-led sales channels while ensuring customer retention, long‑term account growth, and market leadership in India.

Key Responsibilities

Business Leadership & Sales Growth

• Lead and coach a team of sales professionals to achieve regional and national business targets.
• Own both team quota and individual sales targets, leading from the front on strategic opportunities and key accounts.
• Drive new customer acquisition, account expansion, renewals, and revenue growth across the digital books (LME) portfolio.
• Build a strong sales pipeline, maintain forecast accuracy, and ensure effective CRM usage.
• Conduct customer meetings, product presentations, and executive-level engagements to accelerate business growth.
• Monitor market trends, competitive activity, and customers’ needs to identify growth opportunities.

Strategic Account Management & Customer Success

• Manage and grow relationships with key stakeholders including Deans, Principals, Faculty, Librarians, Hospital Administrators, and Government decision-makers.
• Drive adoption and utilization of Wolters Kluwer digital solutions to maximize customer value, retention, and long‑term partnerships.
• Support government, institutional, and enterprise opportunities, including strategic projects and procurement initiatives.
• Work closely with Marketing, Customer Success, Product, and Channel Partners to ensure successful customer outcomes and business growth.
• Develop account plans for key customers and identify opportunities for cross-sell, upsell, and multi-year partnerships.

Critical Skills & Experience

• 8–12 years of experience in Education, EdTech, Healthcare Education, Publishing, or SaaS sales.
• Proven experience managing a sales team while carrying an individual sales target.
• Strong institutional and key account management skills.
• Ability to engage and influence senior academic and government stakeholders.
• Strong sales coaching, negotiation, forecasting, and pipeline management capabilities.
• Experience with CRM tools (SFDC preferred) and data-driven sales management.
• Excellent communication, presentation, and relationship-building skills.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Experience Level Mid Level