Sales Manager - Credit Cards

Kotak Mahindra Bank Limited; New Delhi; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Competitive compensation and incentive

Opportunity to work with leading bank

Structured career growth

Dynamic, performance-driven work

Job summary

Kotak Mahindra Bank Limited invites a results-driven Sales Manager for Credit Cards (Direct Channels) to lead field sales activities in Delhi and drive customer acquisition through direct channels. The role focuses on achieving sales targets, building relationships, and ensuring compliant onboarding and service delivery.

Ideal candidate holds Graduate / Post Graduate and 3-6+ years in banking or credit card sales, with strong communication and leadership skills.

Qualifications

• Graduate/Post Graduate from a recognized institution.
• 3-6+ years of experience in Banking, Financial Services, Credit Card Sales, Retail Lending, or Direct Sales.
• Proven track record of achieving sales targets in a target-driven environment.
• Strong understanding of Credit Card products and customer acquisition processes.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to build relationships and influence customers effectively.
• Team handling and leadership experience will be preferred.

Responsibilities

• Drive sales and acquisition of Credit Card customers through direct sales channels.
• Achieve monthly, quarterly, and annual business targets assigned by the organization.
• Identify potential customers and generate new business opportunities through field sales and direct engagement.
• Build and maintain strong relationships with customers to enhance acquisition and retention.
• Ensure quality sourcing and adherence to regulatory and organizational guidelines.
• Monitor market trends, competitor activities, and customer preferences to identify growth opportunities.
• Coordinate with internal stakeholders for smooth onboarding and service delivery.
• Train, motivate, and guide sales executives to improve productivity and performance.
• Maintain accurate sales records and provide regular MIS reports to management.
• Ensure high levels of customer satisfaction and resolution of customer queries.

Skills

Credit card sales

Direct sales

Team leadership

Communication skills

Negotiation

Relationship building

Education

Graduate / Post Graduate

Job description

Sales Manager-CREDIT CARD-Direct Channels Sales Manager - Credit Cards (Direct Channels)

Location: Delhi Department: Retail Assets / Credit Cards Employment Type: Full-Time

About the Role

We are seeking a dynamic and result-oriented Sales Manager - Credit Cards (Direct Channels) to drive credit card sales and customer acquisition in the assigned market. The incumbent will be responsible for achieving business targets through direct sales initiatives, managing customer relationships, and leading on-ground sales activities to maximize market penetration.

Key Responsibilities

• Drive sales and acquisition of Credit Card customers through direct sales channels.


• Achieve monthly, quarterly, and annual business targets assigned by the organization.


• Identify potential customers and generate new business opportunities through field sales and direct engagement.


• Build and maintain strong relationships with customers to enhance acquisition and retention.


• Ensure quality sourcing and adherence to regulatory and organizational guidelines.


• Monitor market trends, competitor activities, and customer preferences to identify growth opportunities.


• Coordinate with internal stakeholders for smooth onboarding and service delivery.


• Train, motivate, and guide sales executives to improve productivity and performance.


• Maintain accurate sales records and provide regular MIS reports to management.


• Ensure high levels of customer satisfaction and resolution of customer queries.

Desired Candidate Profile

• Graduate/Post Graduate from a recognized institution.


• 3-6+ years of experience in Banking, Financial Services, Credit Card Sales, Retail Lending, or Direct Sales.


• Proven track record of achieving sales targets in a target-driven environment.


• Strong understanding of Credit Card products and customer acquisition processes.


• Excellent communication, negotiation, and interpersonal skills.


• Ability to build relationships and influence customers effectively.


• Team handling and leadership experience will be preferred.

What We Offer

• Competitive compensation and performance incentives.


• Opportunity to work with a leading banking and financial services organization.


• Structured career growth and learning opportunities.


• Dynamic and performance-driven work environment.

Experience Level Senior Level