Relationship Manager - Credit Card Sales

Kotak Mahindra Bank Limited; Ahmedabad District; On-site; INR 300,000 - 550,000; Full time

Job summary

Kotak Mahindra Bank Limited in Ahmedabad invites graduates with experience in credit card sales and retail banking to join as a mid-level sales professional. You will drive credit card acquisition, manage end-to-end onboarding, and cross-sell banking products in a fast-paced, target-driven environment.

You should have strong communication, negotiation, and relationship skills, with a proven track record of meeting targets.

Qualifications

• Graduate in any discipline with sales exposure in financial products.
• Proven track record of meeting or exceeding targets.
• Strong communication, negotiation, and relationship skills.
• Ability to manage end-to-end credit card onboarding and KYC processes.

Responsibilities

• Acquire new Credit Card customers through open market sourcing, referrals, corporate engagements, and branch leads.
• Achieve assigned sales targets for Credit Card acquisition and product penetration.
• Identify customer needs and recommend suitable Credit Card variants and value-added services.
• Conduct customer meetings, presentations, and sales activities to generate new business opportunities.
• Ensure end-to-end management of the application process, documentation, and onboarding.
• Maintain high standards of compliance, KYC, and process adherence.
• Build and manage relationships with existing customers to drive card usage and retention.
• Cross-sell banking products such as savings accounts, loans, insurance, and investment products.
• Coordinate with internal teams for smooth processing and customer service resolution.
• Track market trends, competitor offerings, and customer preferences to maximize business opportunities.

Skills

Credit Card Sales

Retail Banking

Personal Loans

Target Achievement

Communication

Negotiation

Relationship Management

KYC Compliance

Education

Bachelor's degree

Job description

Graduate in any discipline. Experience in Credit Card sales, Retail Banking, CASA Sales, Personal Loans, or similar financial products. Strong sales orientation with proven track record of target achievement. Excellent communication, negotiation, and relationship management skills. Ability to work in a fast-paced, target-driven environment. Acquire new Credit Card customers through open market sourcing, referrals, corporate engagements, and branch leads. Achieve assigned sales targets for Credit Card acquisition and product penetration. Identify customer needs and recommend suitable Credit Card variants and value-added services. Conduct customer meetings, presentations, and sales activities to generate new business opportunities. Ensure end-to-end management of the application process, documentation, and onboarding. Maintain high standards of compliance, KYC, and process adherence. Build and manage relationships with existing customers to drive card usage and retention. Cross-sell banking products such as savings accounts, loans, insurance, and investment products. Coordinate with internal teams for smooth processing and customer service resolution. Track market trends, competitor offerings, and customer preferences to maximize business opportunities.

Graduate in any discipline. Experience in Credit Card sales, Retail Banking, CASA Sales, Personal Loans, or similar financial products. Strong sales orientation with proven track record of target achievement. Excellent communication, negotiation, and relationship management skills. Ability to work in a fast-paced, target-driven environment.

Experience Level Mid Level