Sales Manager-CREDIT CARD-Direct Channels

Kotak Mahindra Bank; New Delhi; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Performance incentives

Job summary

Kotak Mahindra Bank in Delhi seeks a Sales Manager for Credit Cards (Direct Channels) to drive card sales and customer acquisition. You will lead on-ground sales activities, manage relationships and ensure compliant sourcing to maximize market reach.

The role requires 3–6+ years in banking or direct sales with a proven sales record and strong credit card product knowledge. Full-time position in Delhi with direct selling responsibilities and growth opportunities.

Qualifications

• Graduate/ postgraduate from a recognized institution.
• 3–6+ years of experience in Banking, Financial Services, Credit Card Sales, Retail Lending, or Direct Sales.
• Proven track record of achieving sales targets in a target-driven environment.
• Strong understanding of Credit Card products and customer acquisition processes.

Responsibilities

• Drive credit card sales and acquisition through direct channels.
• Achieve monthly, quarterly and annual business targets.
• Identify potential customers and generate new business opportunities field sales.
• Build and maintain relationships to enhance acquisition and retention.
• Ensure quality sourcing and adherence to regulations.
• Monitor market trends and competitor activities for growth opportunities.
• Coordinate with internal stakeholders for onboarding and service delivery.
• Train, motivate and guide sales executives to improve productivity.
• Maintain accurate sales records and provide MIS reports to management.
• Ensure high levels of customer satisfaction and resolve queries.

Skills

Communication

Negotiation

Interpersonal skills

Leadership

Education

Graduate or Postgraduate

Job description

Job Description:

Sales Manager - Credit Cards (Direct Channels)

Location:Delhi
Department: Retail Assets / Credit Cards
Employment Type: Full-Time

About the Role

We are seeking a dynamic and result-oriented Sales Manager - Credit Cards (Direct Channels) to drive credit card sales and customer acquisition in the assigned market. The incumbent will be responsible for achieving business targets through direct sales initiatives, managing customer relationships, and leading on-ground sales activities to maximize market penetration.

Key Responsibilities

• Drive sales and acquisition of Credit Card customers through direct sales channels.
• Achieve monthly, quarterly, and annual business targets assigned by the organization.
• Identify potential customers and generate new business opportunities through field sales and direct engagement.
• Build and maintain strong relationships with customers to enhance acquisition and retention.
• Ensure quality sourcing and adherence to regulatory and organizational guidelines.
• Monitor market trends, competitor activities, and customer preferences to identify growth opportunities.
• Coordinate with internal stakeholders for smooth onboarding and service delivery.
• Train, motivate, and guide sales executives to improve productivity and performance.
• Maintain accurate sales records and provide regular MIS reports to management.
• Ensure high levels of customer satisfaction and resolution of customer queries.

Desired Candidate Profile

• Graduate/Post Graduate from a recognized institution.
• 3-6+ years of experience in Banking, Financial Services, Credit Card Sales, Retail Lending, or Direct Sales.
• Proven track record of achieving sales targets in a target-driven environment.
• Strong understanding of Credit Card products and customer acquisition processes.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to build relationships and influence customers effectively.
• Team handling and leadership experience will be preferred.

What We Offer

• Competitive compensation and performance incentives.
• Opportunity to work with a leading banking and financial services organization.
• Structured career growth and learning opportunities.
• Dynamic and performance-driven work environment.