We are looking for an experienced E-commerce Manager to manage and scale online business operations across leading marketplaces and quick commerce platforms. The candidate will be responsible for sales growth, marketplace management, P&L, inventory planning, advertising, order fulfilment, and overall operational efficiency.
JOB DESCRIPTION – E-COMMERCE MANAGER
Position: E-commerce Manager
Experience: 8–12 Years
Job Summary
We are looking for an experienced E-commerce Manager to manage and scale online business operations across leading marketplaces and quick commerce platforms. The candidate will be responsible for sales growth, marketplace management, P&L, inventory planning, advertising, order fulfilment, and overall operational efficiency.
Key Responsibilities
- Manage e-commerce marketplaces including Amazon Seller Central/Vendor Central, Flipkart, Myntra, Ajio, Meesho, Nykaa, and Tata CLiQ.
- Handle quick commerce platforms such as Blinkit, Zepto, Swiggy Instamart, and BigBasket.
- Develop and implement strategies to achieve sales targets, increase revenue, and improve profitability.
- Manage product listings, catalog optimization, pricing, A+ content, and category expansion.
- Plan and execute marketplace advertising campaigns, CPC ads, promotions, deals, and discount activities.
- Monitor P&L, sales performance, margins, and advertising ROI.
- Manage inventory planning, stock availability, purchase orders, warehouse operations, and dispatches.
- Coordinate with supply chain teams, logistics partners, marketplace account managers, and warehouse personnel.
- Oversee order processing, returns management, safety claims, payment reconciliation, and vendor coordination.
- Prepare sales MIS, inventory reports, and performance dashboards using Advanced Excel, including VLOOKUP, HLOOKUP, XLOOKUP, and Pivot Tables.
- Identify business growth opportunities and implement strategies to improve conversion rates and operational efficiency.
Required Skills & Qualifications
- 8–12 years of experience in e-commerce and marketplace operations.
- Strong knowledge of Amazon, Flipkart, Myntra, Ajio, Nykaa, Meesho, and Tata CLiQ.
- Hands‑on experience with quick commerce platforms, including Blinkit, Zepto, Instamart, and BigBasket.
- Expertise in P&L management, inventory control, sales forecasting, and marketplace advertising.
- Proficiency in Advanced Excel and data analysis.
- Strong analytical, communication, negotiation, and coordination skills.
Key Performance Indicators (KPIs)
- Revenue growth and sales target achievement.
- Marketplace profitability and contribution margins.
- Advertising ROI and conversion rates.
- Inventory availability and fulfilment performance.
- Reduction in returns, stock‑outs, and operational discrepancies.
- Timely PO processing, dispatches, and payment reconciliation.