Sales Manager Automotive Manufacturing

Infodra Technologies; Krishnagiri District; On-site; INR 300,000 - 600,000; Full time

Job summary

Infodra Technologies in India is seeking a Sales and Logistics Coordinator to manage operations across Pune, Hosur, and surrounding regions, ensuring timely deliveries and strong customer relationships.

You will coordinate with production planning, scheduling, and dispatch, monitor performance, and work with internal teams to ensure material availability. The role also involves ERP/SRO/SRC/GRN and E-Way Bill compliance to support OTD and customer satisfaction.

Qualifications

• Strong sales and customer relationship management skills.
• Excellent communication and negotiation abilities.
• Knowledge of production planning, dispatch management, logistics, warehousing, and inventory control.
• Experience in export documentation and logistics coordination.
• Good understanding of ERP systems, SRO, SRC, GRN, invoicing, and E-Way Bills.
• Strong analytical and reporting skills with MS Excel and ERP software.
• Ability to manage multiple customers and cross-functional teams.
• Strong leadership and problem-solving capabilities.
• Ability to work under pressure and meet customer delivery commitments.

Responsibilities

• Manage sales operations for Pune and Hosur region with key customer accounts.
• Build and maintain strong customer relationships and ensure satisfaction.
• Coordinate schedules, dispatches, production planning, and deliveries.
• Conduct regular customer visits as required.
• Organize and participate in meetings with customers.
• Handle customer complaints and ensure timely resolution.
• Coordinate with customers when material is not lifted and drive corrective action.
• Support growth by maximizing customer deliveries per SOPs.
• Coordinate inter-unit sales between Hosur, Mysore, Chennai, and Pune.
• Verify monthly customer schedules and share with management.
• Prepare daily production plans from customer schedules.
• Monitor schedule versus actual dispatch performance.
• Coordinate with internal departments to ensure material availability.
• Ensure timely dispatch of materials to all customers.
• Coordinate transportation, logistics partners, and export forwarding.
• Monitor dispatches to prevent shortages or damage.
• Handle dispatch coordination for Pune/Hosur customers.
• Follow up with Hosur suppliers for urgent needs.
• Manage customer warehouse operations for Chennai and Mysore.
• Maintain customer-wise stock reports for Hosur, Chennai, Mysore.
• Monitor JIT inventory for all customers.
• Verify customer end stock levels and align production planning.
• Maintain optimum inventory levels and avoid shortages and excess.
• Verify inter-unit GRNs.
• Resolve invoice and E-Way Bill-related issues.
• Prepare and maintain SRO, SRC, and inter-unit Purchase Order proposals.
• Generate and analyze: Daily MIS, KPI, Dispatch and Stock Reports, Schedule vs Actual Reports.

Job description

Role & responsibilities

• Manage sales operations for the Pune and Hosur region, handling approximately some specific customer accounts.
• Build and maintain strong relationships with existing customers while ensuring high levels of customer satisfaction.
• Coordinate with customers regarding schedules, dispatches, production planning, and delivery commitments.
• Conduct regular customer visits as per business requirements and management guidance.
• Organize and participate in related meetings with customers.
• Handle customer complaints, rejection materials, and ensure timely resolution.
• Coordinate with customers when scheduled material is not lifted and ensure corrective action.
• Support business growth by maximizing customer deliveries as per company SOPs.

Sales & Customer Relationship Management

• Handle inter-unit sales coordination between Hosur, Mysore, Chennai, and Pune plants.
• Verify monthly customer schedules and circulate them to Management and Production teams.
• Prepare daily production plans based on customer schedules.
• Monitor schedule versus actual dispatch performance on a daily, weekly, and monthly basis.
• Coordinate with internal departments to ensure uninterrupted material availability.

Dispatch, Logistics & Supply Chain Management

• Ensure timely dispatch of materials to all customers.
• Coordinate transportation, logistics partners, and export forwarding agencies for on-time deliveries.
• Monitor dispatches to prevent shortages, excess quantities, or damaged materials.
• Handle dispatch coordination for Pune/ Hosur customers including
• Follow up with Hosur suppliers for urgent customer material requirements.

Warehouse & Inventory Management

• Manage customer warehouse operations for Chennai and Mysore.
• Maintain customer-wise stock reports for Hosur, Chennai, and Mysore.
• Monitor JIT (Just-in-Time) inventory for all customers.
• Verify customer-end stock levels and align production planning accordingly.
• Maintain optimum inventory levels while avoiding shortages and excess stock.
• Verify inter-unit Goods Receipt Notes (GRNs).

Documentation & Reporting

• Resolve invoice and E-Way Bill-related issues.
• Prepare and maintain SRO, SRC, and inter-unit Purchase Order proposals.
• Generate and analyze:
  • Daily MIS Reports
  • KPI Reports
  • Daily Dispatch Reports
  • Weekly Dispatch Reports
  • Monthly Dispatch Reports
  • Customer-wise Dispatch Reports
  • GRN Reports
  • Stock Reports
  • Schedule vs. Actual Reports

Preferred candidate profile

• Strong sales and customer relationship management skills.
• Excellent communication and negotiation abilities.
• Knowledge of production planning, dispatch management, logistics, warehousing, and inventory control.
• Experience in export documentation and logistics coordination.
• Good understanding of ERP systems, SRO, SRC, GRN, invoicing, and E-Way Bills.
• Strong analytical and reporting skills with proficiency in MS Excel and ERP software.
• Ability to manage multiple customers and cross-functional teams.
• Strong leadership and problem-solving capabilities.
• Ability to work under pressure and meet customer delivery commitments.

Key Performance Indicators (KPIs)

• On-Time Delivery (OTD)
• Customer Satisfaction
• Dispatch Adherence
• Schedule vs. Actual Performance
• Inventory Accuracy
• Stock Availability
• Reduction in Customer Complaints
• Logistics & Dispatch Efficiency
• MIS Reporting Accuracy
• Team Productivity
• Customer Visit Compliance
• Export Shipment Compliance