Sales Manager

Webvi; Mumbai; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Taj Lands End in Mumbai seeks an experienced Sales Manager to lead the hotel's sales efforts across corporate, travel trade, MICE, and leisure segments. You will develop strategies, manage key accounts, and drive revenue and occupancy targets.

The ideal candidate holds a Bachelor's in Hospitality Management, 8+ years in hotel sales, and a proven track record of securing new business. Strong communication, negotiation, and presentation skills, plus CRM proficiency, are essential.

Qualifications

• Bachelor's Degree in Hospitality Management/Hotel Management is mandatory.
• Minimum 8 years of experience in hotel sales, preferably in luxury or upscale hospitality.
• Proven track record of achieving sales and revenue targets.
• Excellent communication, negotiation, and presentation skills.
• Willingness to travel for client meetings and business development.

Responsibilities

• Develop and implement sales strategies to achieve revenue and occupancy targets.
• Identify, acquire, and manage corporate, travel agency, MICE, and leisure business accounts.
• Build and maintain long-term relationships with existing and prospective clients.
• Conduct sales calls, client meetings, site inspections, and presentations.
• Negotiate contracts, pricing, and commercial agreements with clients.
• Collaborate with Revenue, Reservations, Marketing, and Operations teams to maximize business opportunities.
• Monitor market trends, competitor activities, and customer preferences.
• Prepare sales forecasts, reports, and revenue analysis.
• Represent the hotel at trade shows, networking events, and industry exhibitions.
• Ensure high levels of customer satisfaction and repeat business.

Skills

Excellent communication, negotiation,

Strong network within corporate, MICE,

CRM/Sales tools

Education

Bachelor's Degree in Hospitality Management/Hotel Management

Tools

Microsoft Office

CRM/Sales management tools

Job description

Job Summary:

We are seeking an experienced and results-driven Sales Manager to join the Sales team at Taj Lands End. The ideal candidate will have a strong background in hospitality sales, proven expertise in driving revenue, managing key accounts, and developing business opportunities across corporate, travel trade, MICE, and other market segments.

Education:

Bachelor's Degree in Hospitality Management / Hotel Management

Key Responsibilities:

• Develop and implement sales strategies to achieve revenue and occupancy targets.
• Identify, acquire, and manage corporate, travel agency, MICE, and leisure business accounts.
• Build and maintain long-term relationships with existing and prospective clients.
• Conduct sales calls, client meetings, site inspections, and presentations.
• Negotiate contracts, pricing, and commercial agreements with clients.
• Collaborate with Revenue, Reservations, Marketing, and Operations teams to maximize business opportunities.
• Monitor market trends, competitor activities, and customer preferences.
• Prepare sales forecasts, reports, and revenue analysis.
• Represent the hotel at trade shows, networking events, and industry exhibitions.
• Ensure high levels of customer satisfaction and repeat business.

Eligibility Criteria:

• Bachelor's Degree in Hospitality Management/Hotel Management (Mandatory).
• Minimum 8 years of experience in hotel sales, with experience in luxury or upscale hospitality preferred.
• Proven track record of achieving sales and revenue targets.
• Strong network within corporate, MICE, travel trade, and hospitality sectors.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in Microsoft Office and CRM/Sales management tools.
• Ability to travel for client meetings and business development activities.