Sales Manager

Global Tide Shipping And Logistics Services; Ernakulam; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Global Tide Shipping & Logistics Services in Kochi, Kerala invites a results-driven Business Development Manager to identify new opportunities in air, sea and road freight, build key accounts, and drive revenue growth.

You will lead sales initiatives, manage a robust pipeline, collaborate with operations and pricing teams, and represent the company at industry events.

Qualifications

• Bachelors degree or higher in a relevant field, as stated in the qualifications.
• Strong knowledge of international shipping, Incoterms, customs procedures, and freight forwarding operations.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and achieve sales targets.
• Proficiency in Microsoft Office and CRM software.

Responsibilities

• Identify and develop new business opportunities in air freight, sea freight, road freight, customs clearance, warehousing, and logistics solutions.
• Generate leads through cold calling, networking, referrals, and client meetings.
• Build and maintain strong relationships with importers, exporters, manufacturers, and trading companies.
• Prepare competitive quotations, negotiate rates, and close business deals.
• Coordinate with operations, pricing, and customer service teams to ensure smooth execution of shipments.
• Achieve monthly and annual sales and revenue targets.
• Maintain a healthy sales pipeline and update CRM with customer interactions and opportunities.
• Monitor market trends, competitor activities, and customer requirements.
• Conduct regular customer visits and business review meetings.
• Resolve customer concerns and ensure high levels of customer satisfaction.
• Participate in exhibitions, trade fairs, and industry networking events.
• Prepare weekly and monthly sales reports for management.

Skills

Business Development

Freight Forwarding Sales

Customer Relationship Management

Negotiation & Closing

Air & Ocean Freight Knowledge

Market Research

Strategic Planning

Problem Solving

Team Collaboration

Education

Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field

Job description

Job Title: Business Development Manager

Company: Global Tide Shipping & Logistics Services

Location: Kochi, Kerala

Job Summary

The Business Development Manager is responsible for identifying new business opportunities, acquiring new customers, and expanding existing accounts for freight forwarding and logistics services. The role focuses on achieving sales targets, building long-term customer relationships, and increasing the companys market presence.

Key Responsibilities

• Identify and develop new business opportunities in air freight, sea freight, road freight, customs clearance, warehousing, and logistics solutions.
• Generate leads through cold calling, networking, referrals, and client meetings.
• Build and maintain strong relationships with importers, exporters, manufacturers, and trading companies.
• Prepare competitive quotations, negotiate rates, and close business deals.
• Coordinate with operations, pricing, and customer service teams to ensure smooth execution of shipments.
• Achieve monthly and annual sales and revenue targets.
• Maintain a healthy sales pipeline and update CRM with customer interactions and opportunities.
• Monitor market trends, competitor activities, and customer requirements.
• Conduct regular customer visits and business review meetings.
• Resolve customer concerns and ensure high levels of customer satisfaction.
• Participate in exhibitions, trade fairs, and industry networking events.
• Prepare weekly and monthly sales reports for management.

Qualifications

• Bachelors degree in Business, Logistics, Supply Chain Management, or a related field.
• 38 years of experience in freight forwarding or logistics sales.
• Strong knowledge of international shipping, Incoterms, customs procedures, and freight forwarding operations.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and achieve sales targets.
• Proficiency in Microsoft Office and CRM software.
• Valid driving license (if customer visits are required).

Key Skills

• Business Development
• Freight Forwarding Sales
• Customer Relationship Management
• Negotiation & Closing
• Air & Ocean Freight Knowledge
• Market Research
• Strategic Planning
• Problem Solving
• Team Collaboration

Key Performance Indicators (KPIs)

• New customers acquired
• Monthly sales revenue
• Gross profit (GP) achieved
• Customer retention rate
• Number of sales meetings and customer visits
• Quotation‑to‑order conversion ratio
• Sales pipeline growth
• Collection of outstanding payments