Sales Manager

Climate Natural Spices Pvt Ltd; Ernakulam; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Provident fund

Job summary

Climate Natural Spices Pvt Ltd is seeking a dynamic sales leader to drive offline sales across designated territories in India. The role involves leading a field sales team, building strong distributor and retailer networks, and executing territory-specific strategies to grow revenue and market presence.

The position emphasizes cross-functional coordination, timely collections, and proactive market analysis to capitalize on opportunities and deliver sustainable growth.

Qualifications

• Role requires leading offline sales efforts across territories and channels.
• Experience in sales team leadership and target achievement is preferred.
• Strong relationship-building with distributors, retailers, wholesalers, and customers.

Responsibilities

• Sales Target Achievement - Drive monthly, quarterly, and annual offline sales targets across assigned territories and channels.
• Sales Team Management - Lead, motivate, and monitor the field sales team to ensure target achievement and market coverage.
• Customer Relationship Management - Build and maintain strong relationships with distributors, retailers, wholesalers, and key customers.
• Sales Strategy & Execution - Develop and implement territory-specific sales strategies to improve revenue and market share.
• Market & Competitor Analysis - Monitor market trends and competitor activities to identify opportunities.
• Collection & Receivables Management - Monitor outstanding payments and coordinate with distributors and finance teams for timely collections.
• Sales Reporting & Forecasting - Prepare regular sales reports and forecasts for management.
• Customer Escalation Management - Resolve complaints promptly while maintaining professional relationships.
• Cross-Functional Coordination - Coordinate with finance, logistics, operations, marketing, and customer service teams.
• Team Training & Development - Train sales team on product knowledge and sales techniques.
• Problem Solving & Decision Making - Respond to market challenges and protect customer relationships.

Job description

Role & responsibilities

• Sales Target Achievement - Drive the achievement of monthly, quarterly, and annual offline sales targets across assigned territories and channels.
• Sales Team Management - Lead, motivate, and monitor the field sales team to ensure target achievement, productivity, market coverage, and effective execution.
• Customer Relationship Management - Build and maintain strong relationships with distributors, retailers, wholesalers, and key customers to ensure customer satisfaction and repeat business.
• Sales Strategy & Execution - Develop and implement territory-specific sales strategies to improve revenue, market share, product penetration, and channel performance.
• Market & Competitor Analysis - Monitor market trends, competitor activities, pricing, promotions, customer preferences, and distribution practices to identify business opportunities.
• Collection & Receivables Management - Monitor outstanding payments and work closely with distributors, customers, and finance teams to ensure timely collections and reconciliation.
• Sales Reporting & Forecasting - Prepare daily, weekly, and monthly sales reports, forecasts, target achievement updates, market feedback, and performance reports for management.
• Customer Escalation Management - Resolve distributor, retailer, and customer complaints or escalations promptly while maintaining strong and professional business relationships.
• Cross-Functional Coordination - Coordinate with finance, logistics, operations, marketing, and customer service teams to ensure smooth order processing, stock availability, collections, and timely delivery.
• Team Training & Development - Train and develop the sales team on product knowledge, sales techniques, market execution, negotiation, customer handling, and company processes.
• Problem Solving & Decision Making - Respond quickly to market challenges and operational issues, taking practical decisions that protect customer relationships and support business growth.
• Business Growth & Market Expansion - Continuously identify opportunities to increase market share, improve product visibility, and deliver sustainable offline sales growth.

Perks and benefits

• Provident fund