Sales Executive

Dhera Singh Jewellers; Patiala; On-site; INR 180,000 - 300,000; Full time

Job summary

Dhera Singh Jewellers in Patiala is seeking a Sales Executive to greet customers, understand their needs, and guide them through jewelry designs and pricing. You will manage the sales process from consultation to purchase, maintain displays, and ensure premium store presentation.

The role requires building lasting client relationships, handling inquiries, supporting promotions, and coordinating with internal teams on orders and inventory.

Qualifications

• Proven experience in retail sales, preferably jewelry or luxury goods.
• Strong customer service and relationship-building skills.
• Willingness to work full-time on-site in Patiala, including weekends.
• Comfort with billing, documentation, and basic POS systems.
• Integrity and discretion with high-value products.

Responsibilities

• Greet customers and guide them through jewelry designs and pricing.
• Manage sales process from consultation to purchase.
• Maintain product displays and store presentation.
• Coordinate with promotions and events; manage inquiries and follow-ups.

Skills

Retail sales

Customer service

Communication

Jewelry basics

POS experience

Education

Diploma in business/marketing

Tools

POS systems

Job description

Company Description

Dhera Singh Jewellers is a luxury goods and jewelry company headquartered in Ramgarh, India, specializing in high-quality, finely crafted pieces. The company is known for its focus on premium materials, traditional craftsmanship, and elegant design tailored to discerning customers. Team members work closely with clients seeking unique, high-value jewelry for special occasions and everyday wear. Prospective applicants can expect to join a customer-focused environment that values trust, product expertise, and long-term client relationships.

Role Description

This is a full-time, on-site Sales Executive role based in Patiala. The Sales Executive will welcome and assist customers in the showroom, understand their needs, and provide detailed guidance on jewelry designs, materials, and pricing. Responsibilities include managing the sales process from initial consultation to purchase, maintaining product displays, and ensuring a high standard of store presentation. The role requires building and maintaining customer relationships, handling inquiries and follow-ups, and supporting promotional activities and special events. The Sales Executive will also coordinate with internal teams on inventory status and customer orders, and maintain accurate sales records.

Qualifications

• Proven experience in retail sales, preferably in jewelry, luxury goods, or a similar customer-facing environment.


• Strong customer service and relationship-building skills, with the ability to communicate clearly and professionally.


• Basic knowledge of jewelry types, materials, and craftsmanship; willingness to learn detailed product information.


• Ability to work full time on-site in Patiala, including weekends and peak festive or wedding seasons as needed.


• Comfort with handling billing, documentation, and simple point-of-sale systems; attention to accuracy in transactions.


• High level of integrity, reliability, and discretion when dealing with high-value products and client information.


• Secondary education required; diploma or degree in business, marketing, or a related field is an advantage.


• Fluency in local languages and good command of English or Hindi to assist diverse customers is preferred.