Sales Executive

IdeaLaunch; Madurai District; On-site; INR 250,000 - 370,000; Full time

Job summary

IdeaLaunch Tech Solution in Madurai, Tamil Nadu is seeking a motivated Sales Executive to manage client enquiries, promote academic research support services, and convert leads into customers. You will maintain CRM records, achieve targets, and coordinate with internal teams to ensure timely delivery of services.

Ideal candidates have 1–2 years of sales experience, strong communication skills in English, and proficiency with MS Office, email, WhatsApp Business, and CRM tools.

Qualifications

• Bachelor’s degree in any discipline.
• 1–2 years of experience in sales, telesales, inside sales, or business development.
• Excellent verbal and written communication skills in English.
• Strong negotiation, persuasion, and customer-handling abilities.
• Proficiency in MS Office, email, WhatsApp Business, and CRM tools.
• Ability to manage multiple enquiries and achieve sales targets.
• Strong follow-up, organizational, and time management skills.
• Experience in educational services, academic consulting, or research support is an added advantage.

Responsibilities

• Handle inbound enquiries through phone calls, WhatsApp, and email.
• Understand client requirements and recommend suitable research support services.
• Explain service offerings, pricing, and project timelines.
• Convert prospective leads into confirmed sales through effective follow-ups.
• Achieve daily, weekly, and monthly sales targets.
• Maintain accurate lead records and update CRM or sales tracking sheets.
• Build and maintain positive relationships with existing and potential clients.
• Coordinate with internal teams to ensure smooth service delivery.
• Follow up on client payments and outstanding collections.
• Prepare daily and weekly sales performance reports.

Skills

Communication skills

Negotiation

Customer handling

Lead follow-up

Multitasking

Education

Bachelor’s degree in any discipline

Tools

MS Office

Email

WhatsApp Business

CRM tools

Job description

Location: Madurai, Tamil Nadu
Job Type: Full-Time | On-site
Experience: 1-2 Years

JOB DESCRIPTION

IdeaLaunch Tech Solution is looking for a motivated and target-oriented Sales Executive to manage client enquiries, generate sales opportunities, and drive business growth. The role involves understanding client requirements, promoting academic research support services, converting leads into customers, and maintaining strong client relationships.

Key Responsibilities

• Handle inbound enquiries through phone calls, WhatsApp, and email.
• Understand client requirements and recommend suitable research support services.
• Explain service offerings, pricing, and project timelines.
• Convert prospective leads into confirmed sales through effective follow-ups.
• Achieve daily, weekly, and monthly sales targets.
• Maintain accurate lead records and update CRM or sales tracking sheets.
• Build and maintain positive relationships with existing and potential clients.
• Coordinate with internal teams to ensure smooth service delivery.
• Follow up on client payments and outstanding collections.
• Prepare daily and weekly sales performance reports.

Qualifications & Skills

• Bachelor’s degree in any discipline.
• 1–2 years of experience in sales, telesales, inside sales, or business development.
• Excellent verbal and written communication skills in English.
• Strong negotiation, persuasion, and customer-handling abilities.
• Proficiency in MS Office, email, WhatsApp Business, and CRM tools.
• Ability to manage multiple enquiries and achieve sales targets.
• Strong follow-up, organizational, and time management skills.
• Experience in educational services, academic consulting, or research support is an added advantage.

Why Join IdeaLaunch?

• Exposure to academic research and professional consulting services.
• Opportunities for sales skill development and career growth.
• Professional and supportive working environment.
• Performance-driven and collaborative team culture.

Note: This is a full-time, office-based position in Madurai, Tamil Nadu. Candidates must be available to work on-site, as remote and freelance arrangements are not offered for this role.