Sales Executive

GUS EDUCATION INDIA; Hyderabad; On-site; INR 400,000 - 600,000; Full time

Job summary

GUS EDUCATION INDIA is seeking a proactive Admissions Adviser to engage prospective students, provide program information, and guide applicants through the admissions process. You will track interactions in the CRM, meet enrollment targets, and collaborate on events.

The role requires strong communication, relationship-building, and organizational skills, with experience in student admissions or educational counselling considered an advantage.

Qualifications

• Bachelor's degree preferred in a related field.
• Certification in consultative selling or sales is an advantage.

Responsibilities

• Reach out to prospective students via phone or email to generate inquiries.
• Provide detailed information on programs, admissions, and scholarships.
• Guide applicants through submissions, documents and deadlines.
• Assess needs to align programs with student goals.
• Conduct one-on-one virtual advising sessions.
• Pursue monthly, quarterly and annual enrollment targets.
• Monitor KPIs like conversion and response times; maintain CRM records.
• Maintain relationships with prospects and follow profiling processes.
• Collaborate with teams for information sessions and events.
• Ensure advising activities comply with policies and ethics.

Skills

Verbal communication

Written communication

Interpersonal skills

Relationship building

Virtual communication tools

Organizational skills

Independent worker

Education

Bachelor's degree preferred

Sales consultative certification optional

Tools

Salesforce

Job description

PRINCIPAL RESPONSIBILITIES

• Student Outreach: Reach out to prospective students who have submitted inquiries online, using phone or email communication channels primarily.
• Information Dissemination: Provide detailed information about academic programs, admission requirements, and scholarship opportunities to potential students.
• Admissions Guidance: Assist prospective students in understanding the admissions process, including application submission, document requirements, and deadlines.
• Needs Assessment: Conduct needs assessments to identify the academic and career goals of each student and guide them in selecting programs that align with their objectives.
• Virtual Advising: Conduct one-on-one advising sessions with students to address questions, concerns, and provide guidance on academic and career planning.
• Sales Targets: Achieve monthly, quarterly, and annual deposit and enrolment targets to contribute to the institution’s growth.
• Key Performance Indicators (KPIs): Monitor and achieve KPIs, including conversion rates, application submission rates, student engagement rates (such as number of calls and average response time), and enrolment rates.
• Follow-up and Relationship Building: Maintain regular contact with prospective students to build strong, supportive relationships and encourage their continued interest in our program by following set profiling techniques and processes.
• Record Keeping: Maintain accurate and up-to-date records of student interactions and inquiries within the institute’s CRM system.
• Collaboration: Collaborate with the other teams as instructed by leaders to coordinate information sessions, virtual open houses, and other events.
• Compliance: Ensure that all advising activities adhere to institutional policies, industry regulations, and ethical standards.

DESIRED PROFILE MINIMUM QUALIFICATION

• Bachelor's degree in a related field is preferred.
• Any certification in consultative selling or sales

SKILLS

• Exceptional verbal and written communication skills.
• Strong interpersonal and relationship-building skills.
• Adept at using virtual communication tools, including email and phone.
• Detail-oriented with excellent organizational skills.
• Ability to work independently and as part of a team.

RELEVANT EXPERIENCE

• 2 plus years of relevant experience.
• Prior experience in student admissions or educational counselling is an advantage. Experience with Canadian institutes/immigration will be preferred.
• Familiarity with customer relationship management (CRM) - salesforce system is a plus.
• Proven customer service skills and an excellent communicator.
• Outstanding administrative and organizational skills, ability to deliver against several priorities.
• Excellent presentation skills, with accuracy, attention to detail, and a methodical approach.